Product Manager at Pallet

WHO WE ARE

Pallet is a company dedicated to disrupting the logistics industry. Located in San Francisco, CA, we've secured $21 million in funding from investors, including Bain Capital Ventures and Bessemer.

Our flagship product is a Transportation Management System (TMS) and Warehouse Management System (WMS) designed to streamline business operations. We've eliminated data entry, integrated warehouse management, automated billing processes, and more. At Pallet, we provide end-to-end logistics visibility, control, and optimization. Our TMS and WMS offer the tools to enhance logistics operations, reduce costs, and improve customer satisfaction with faster and more reliable delivery times for logistic providers.

Join us on our journey to transform the logistics industry and be a part of the future of business growth with Pallet.

ABOUT THE ROLE

Pallet is looking to launch a new product vertical into the courier sector “last-mile delivery” and we are looking for a Product Manager to work alongside our current Founding PM, Engineering, Design, Sales, Account Managers and Executive team to own key strategic product initiatives related to this new product launch. 

SOME THINGS YOU MAY BE WORKING ON

• Craft and convey product vision and strategy, aligning with company goals and market needs. Set long-term goals and outline Pallet’s product roadmap within the courier industry.
• Oversee product development lifecycle from concept to launch, including requirement gathering, design, development, testing, and deployment.
• Lead cross-functional teams (engineering, design, marketing, sales, and customer support) to meet product objectives on time and within budget.
• Work closely with customers to gather feedback, understand their needs, pain points, and usage patterns for prioritizing features and enhancing the product.
• Prioritize features based on customer needs, business value, and technical feasibility and manage product roadmaps, adjusting based on feedback on market changes.
• Define and monitor KPIs and metrics to evaluate product performance and guide future development priorities.
• Collaborate with the design team to ensure seamless, intuitive user experience meeting diverse user needs in the logistics and transportation industry.
• Work with the sales team to develop and execute go-to-market strategies, ensuring alignment with overall product strategy and market needs.

YOU HAVE

• 2-8 years of B2B product management experience, preferably in a startup environment
• Proven ability to develop and communicate product vision and strategy aligned with company goals.
• Strong leadership skills in guiding cross-functional teams to deliver products on time and within budget.
• Experience gathering customer feedback, prioritizing features, and managing product roadmaps based on market needs.
• Proficiency in defining and monitoring KPIs to evaluate product performance and guide future development.
• Collaborative approach in ensuring seamless user experience and alignment with go-to-market strategies.

SELLING POINTS

• 0-1 Product Ownership: You’ll have ample opportunity to own strategic decisions as we grow and scale this product from a to z. 
• Large Product Scope: You will be launching a product within a multi-billion dollar market. 
• Fast-Track your Career: As we grow the company, we have plans to 3x our team, there will be opportunities to grow quickly in your career.

OUR CULTURE

⚡Pallet, nestled in the vibrant heart of San Francisco, just a stone's throw away from the Panhandle and Lower Haight, is more than just a workplace. We're a community where transparency thrives, and we embrace a collective spirit when it comes to problem-solving. 

🚀 Our team is a diverse tapestry of top talent, with experience from companies like x-Figma, Space-X, Ramp, Scale AI, Watershed, Retool, Tesla, Google, Facebook, and a multitude of innovative startups. Their passion fuels our collaborative and industrious culture. But hey, we're not all about work—bi-weekly happy hours, weekly paid dinners, and leisurely coffee strolls through the picturesque Golden Gate Park are just a taste of the fun we add to the mix.

OUR BENEFITS

• 🩺 Health, Vision and Dental benefits 
• 🏝️ Flexible PTO
• ➕ Life Insurance and Accidental Insurance 
• ❤️‍🩹 Short-Term Disability Coverage
• 💸 Generous salary and equity for all staff
• 🪜 401k option; helping you save for the future
• 📚 Yearly learning and development stipend
• 🚌 Commuter benefits if you live in SF 
• 🚘 Fully covered uber ride home if you ever have to work late in the office 
• 🏡 Remote office home stipend 
• 🥤 Monthly happy hours; our last one was a Golden Gate Park BBQ 
• 🍲 Company paid dinners on Tuesdays and Thursdays in the office 
• 🎉 Annual Company Offsites; our last one was in Sonoma Wine Country 🍷

OUR INTERVIEW PROCESS

This is our process for most of our roles, but sometimes stages are subject to change from time to time, we will definitely notify you of the change ahead of time.

Step 1: ✋ Chat with Recruiter - 30 mins

Step 2: 💬 Chat with Hiring Manager - 45 mins 

Step 3: 📚 Logistics focused Case Study - a few days to complete

Step 4: 🗣️Final Interview ~4.5 hours

Brief Background Check and Reference Check 

POSITION'S COMPENSATION RANGE

$135,000-190,000 and generous equity ✌️

Our company Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.