Product Analyst at Bloomerang

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRMs on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Simplify, Care, and Act. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As a curious and dynamic Product Analyst, your ability to turn data into actionable insights will be fundamental to your success. Your knowledge of product analytics will allow you to proactively provide insights and effectively collaborate with your team. You will work closely with product managers, engineers, and stakeholders across the organization to evaluate product performance, identify trends, and inform strategic decisions to drive product growth. You should have a  passion for understanding user behavior, advanced analytical skills, and proficiency with tools such as SQL, Excel, Tableau.

What You Will Do

• Analyze product performance data to inform product decisions and identify growth opportunities.
• Collaborate with product managers to design, track, and analyze key metrics and KPIs for ongoing product improvements.
• Conduct in-depth user behavior analysis to uncover trends, pain points, and opportunities for feature enhancement.
• Develop and maintain dashboards and reports to track product health and performance.
• Work with cross-functional teams to develop hypotheses and conduct A/B tests, providing actionable recommendations based on test outcomes.
• Participate in projects to gather and analyze customer data used in making strategic business decisions by the leadership team.
• Respond to cross-organization requests for product related information. (reports, dashboards, etc.)

What You Need to Succeed

• 3+ years of experience in software product analytics, in a SaaS company.
• Experience with Business Intelligence tools (Tableau is preferred). 
• Data modeling, gathering, and cleansing experience.  (SQL - Google Bigquery is preferred.).
• A curious mind. Always wants to go deeper to understand more about the data and the information that it is providing.
• Ability to understand and document the full data lineage.
• Experience at companies that employ modern product management & software development techniques.
• Ability to make decisions based on combined qualitative and quantitative data.
• Exceptional verbal and written communication skills
• Exceptional organizational skills and ability to manage competing priorities at a fast pace.
• Natural bias toward action; highly independent

Nice to Haves But Not Required

• Experience using Tableau.
• Experience with Google Big Query. (modeling and developing queries)
• Experience in the non-profit sector.
• Experience with statistical/predictive modeling.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as, Fringe, a platform where you choose the perks and services that best meet your individual needs and enhance your quality of life. Employees receive Fringe points on a monthly basis and can spend them on a wide range of perks and services such as DoorDash, Talkspace, AirBnb, and more!

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $63,000 - $95,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Employment with Bloomerang is contingent upon signing a Proprietary Information and Inventions Agreement, satisfactory completion of our pre-employment background check, and satisfactory proof of legal authorization to work in the United States.  In accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for Employment. Any criminal offenses or crimes that are related to material duties of the role will not be considered