Principal Technologist at Decoded

About Decoded

We are Decoded, the pioneers of transformative technology education. We democratise cutting edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.

Overview

We are looking for a Principal Technologist to develop our best-in-class learning programmes for our commercially funded clients. Our Principal Technologist will be a domain knowledge expert who is passionate about sharing their knowledge with others. They will apply their classroom experience and technical knowledge to develop new learning programme content development for Decoded’s customers.

You will be part of the team setting product direction, quality and relevance of our product and proposition with the opportunity to drive product direction and content. 

This role includes delivery of workshops, delivery of content against solution and customer requirements, and subject matter leadership across one or more domains. The majority of workshops will be 1, 3.5 or 4.5 hours long (including set-up and wrap-up time). The workshops will be delivered between 08:30 - 17:30 GMT. Infrequently you may be asked to work outside core UK working hours due to the global nature of Decoded's client base.

Accountabilities

As a Principal Technologist at Decoded, you will be responsible for: 

• Product ownership of a specific digital, data or technology knowledge domain

• Facilitating our learning content to groups of adult learners via virtual workshops

• Own, design and develop of learning products for Decoded's customers

• Developing the curriculum and content of our programmes within the Scope of Work agreed with the customer

• Collaborating with SME peers and LXD colleagues on completing final programme content

• Honing your skills as an educator and building your knowledge of andragogy and teaching theory

Specific role & responsibilities

Your specific responsibilities are: 

Product ownership of a specific digital, data or technology knowledge domain

• You will be a domain knowledge expert and provide technical leadership in this sphere. 

• Act as technical leader with the organisation to ensure development of understanding in your domain across the delivery team

• Support the product and commercial teams to define product and solution opportunities as required.  

Quality of facilitation

• Achieve teaching quality scores that meet or exceed quality indicators

• Decode and communicate complex concepts and principles with energy, focus and patience

• Engaging and captivating the attention of a virtual room of busy professionals

• Facilitating the learning journey for your audience, and leaving no-one behind whilst also providing stimulation for advanced learners

• Enabling an inclusive, collaborative, and respectful learning environment

Workshop preparation and knowledge of content

• Comprehensively understand the learning products you are assigned to deliver

• Learning about your learners and the businesses they work for

• Define and manage resources and assets for products and programmes you own, proactively filling gaps in your knowledge

• Maintaining a continual learning mindset and strive to advance your knowledge in your specialist domains
  

Facilitation skills

• Virtual classroom management 

• Setting and maintaining an atmosphere that is professional and energetic, with good energy and engagement level with learners

• Timekeeping using our lesson plans and preparation materials

• Technical issues using Zoom/Teams, Mural, Menti and other key tools

Learning programme content development 

• Utilising domain knowledge to create learning content (lesson content, virtual learning content and assessment materials) using the Scope of Work agreed with the customer to fulfil their requirements

• Identifying and implementing improvements to content directly

• Providing direction and collaborating as an SME with peers who will complete work on new and existing learning solutions as required

• Collaborating with colleagues to iterate and develop content tailored to the scope of work and learning objectives

Skills & behaviours

We are looking for candidates with a mindset built on:
Building collaborative relationships 

• Solving problems elegantly and creatively: “find a way or make a way”

• Organisational skills - proactivity, process improvements

• Excellent communication skills: adaptable, clear and consistent written, verbal, 1:1, group

• A flexible, can do attitude and a willingness to learn

• Striving for excellence in all areas

• Exceptional attention to detail to deliver timely, quality results

• A passion to learn and adapt

What does success look like?

Your performance will be measured and driven by: 

• Delivering regular high-quality learning engagements with learners

• Developing learning programme content to agreed deadlines, meeting Scope of Work requirements

• Enabling learners to apply newly learned techniques to their professional environment 

• Coaching through the application of techniques that are new to learners 

• Striving for excellence in everything you do: you don’t accept mediocrity in yourself or the team around you 

• Solving problems elegantly and creatively: “find a way or make a way” 

A successful candidate will be expected to achieve the following within 3 months:

• Autonomous management of workshop delivery 

• Autonomous management of learning content development deadlines 

• An overall Learner Feedback score +8/10

• An overall Facilitation KPI score of 75%

Who are you?

You are:

• A passionate technologist with over 2 years of experience in a professional technical training setting facilitating workshops

• Confident coding in Python

• An excellent and adaptable communicator, verbally and in writing

• Self-motivated and a problem solver who takes initiative

• Passionate about technology and learning

• A team player who is eager to improve our programmes wherever possible and contributes to overall morale

• Always keen to learn, improve and stretch your own knowledge, skills and behaviours

Team reporting and structure

You will report to the Portfolio Director in the Product Department.

Day-To-Day

This role can be delivered fully remote, provided the working location has consistently reliable Wifi for workshop delivery and up to 2 hours +/- GMT. The Decoded office in London Liverpool Street is available for non-workshop delivery work.

You will work from 9am - 5pm. When required, you may need to travel to your learners' workplaces to deliver in person workshops which are delivered in a variety of locations particularly in London and across Europe.

Given the global nature of our learner and customer base, you may be OR it is likely that there will be occasions when you are required to adjust your working hours, working outside your normal working pattern of 9 am – 5 pm. We will endeavour to provide as much notice as is reasonably possible and discuss this with you in advance of any prolonged requirements. In these cases, you will be entitled to flexibility around working time to ensure adequate rest breaks.

Learning and progression

We run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines.

Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded.

Apart from the above, working at Decoded means you’ll get:

• 33 days* leave per year (inclusive of bank holidays) and an extra tenured holiday enabling team members to gain an additional day for every year you are with us (after the first 2 years) up to a maximum of 8. We also close the office for 2 full weeks at Christmas at

  Decoded's discretion, which does not come out of your holiday allowance.

• Flexible working, including work-from-home

• Modern, flexible and fully serviced offices at WeWork in Liverpool Street, London

• Company pension/retirement contributions

• Health care, including dental, medical, and vision*, and to help you prioritise your wellbeing

• Travel insurance

• Social events and all company gatherings

• Continuous learning and development. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning

• A work environment that values creativity, personal growth and collaboration

• Free monthly lunches

• Laptop and virtual work equipment kit provided

Decoded is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment