Pre/Post Sales Solutions Architect at Gremlin

Modern digital systems are increasingly complex, and even minor reliability risks can lead to costly outages that erode customer trust. At Gremlin, we provide the leading platform for Chaos Engineering and reliability testing, helping high-availability teams proactively identify and resolve issues before they become incidents. We partner with hundreds of the world’s largest organizations to help them enforce reliability standards and automate their practices across the entire enterprise. We are currently looking for a Senior Pre/Post Sales Solutions Architect to join our fully remote, global team and help our customers master the art of reliability.

Key outcomes

• Lead technical demonstrations and webinars to showcase the value of the Gremlin Reliability Platform.
• Collaborate closely with our sales team to secure technical wins and expand our customer base.
• Manage and execute proof-of-concept projects for prospective clients.
• Educate the market on the principles of Chaos Engineering and system reliability.
• Provide expert guidance to existing customers, helping them troubleshoot technical challenges and optimize their architecture for resiliency.
• Consult on application design, diagnose potential failure points, and recommend effective architectural solutions.
• Represent the company at technical workshops and industry conferences.

Requirements

• At least 5 years of professional experience as a Solutions Architect within the technology sector.
• Strong verbal and written communication skills, paired with an analytical approach to problem-solving.
• Hands-on expertise with Kubernetes platforms, including managed services like EKS, AKS, and GKE, as well as self-managed environments like OpenShift or Rancher.
• Proficiency in Linux environments, including shell scripting.
• Deep understanding of container runtimes and core operating system concepts such as CPU, memory, and networking.
• Practical knowledge of observability tools, load testing solutions, CI/CD pipelines, service meshes, and REST APIs.
• Familiarity with programming languages such as Python, Java, or Go.
• Formal certification or equivalent experience with major public cloud providers like AWS, Azure, or GCP.

Preferred qualifications

• Prior experience in a DevOps or Site Reliability Engineering (SRE) role, specifically in managing production outages.
• Familiarity with modern SRE tooling and integration with ITSM platforms.
• Relevant certifications, such as Certified Kubernetes Administrator or Certified Linux Administrator.

Compensation

We offer a competitive total rewards package designed to support our team members. Benefits include:

• Equity compensation.
• Comprehensive medical, dental, and vision insurance.
• A 401(k) plan with employer matching.
• The flexibility of a fully remote work environment.

How to apply

If you are passionate about building a more reliable internet and want to help the world’s leading companies improve their systems, we would love to hear from you. Please submit your application to join our team, even if you do not meet every single requirement listed above. We value diverse backgrounds and are eager to find candidates who are strong in several areas and motivated to learn the rest.