People Admin Manager at Upflow

About Upflow

Upflow revolutionizes the way B2B businesses get paid, unlocks owed cash reserves, and empowers B2B companies to grow better.

Most modern, fast-growing companies are fully focused on sales growth and retention and struggle to maintain focus on cash collection. This leads to thousands of unpaid invoices, broken communications, outdated payment methods, and a negative customer experience. As a result, cash flow suffers, and growth is inhibited. Upflow is the modern collections hub that manages all data, analytics, communications and payments to improve cash flows.

We are a product-led organization launched in 2018 and trusted by hundreds of companies across the US and EMEA, including Lattice, Front, Iziwork, ProductBoard, and more. We're also backed by leading investors (YCombinator, 9yards, eFounders) and top business angels from N26, Square, Mercury, Uber, and Netsuite.

We're distributed across three continents and rapidly expanding. It's a perfect time to join if you're looking for an exciting personal growth opportunity and international experience.

For more information, please visit our website www.upflow.io.

Your Mission

As People Admin Manager, your objective is to manage the day-to-day administrative operations of the company. You strive to deliver a best-in-class experience to all team members.

Your mission includes:

• Admin:

  • General: You prepare legal contracts for our new joiners and contract updates. You work with our talent and legal teams when adjustments are needed. You ensure all administrative tasks are completed accurately and on time (e.g., paperwork).

  • Payroll & Benefits: You manage the payroll and benefits across our different geographies (US, FR, and remote using our EOR).

• Workplace and Remote Management: You partner with Upflow’s leadership to set up and enforce best-in-class office and remote policies for our hybrid organization and own its day-to-day implementation. You help to maintain the office, including ordering supplies and managing vendor and landlords relationships. You control and approve all the travels of the team. You partner with our account managers at TravelPerk when traveling team members need assistance. You are responsible for controlling expense reports in our tools.

• Culture & values: You ensure that Upflow’s values translate into areas of responsibility you own. You support the company’s leadership in setting up routines, and organizing various team activities and events (e.g., offsites, meetups, conferences, breakfasts, office drinks, etc.)

• Security: Assist in the deployment and configuration of IT devices. Maintain and track device inventory. Perform routine updates and troubleshooting of hardware/software. Support end users with device-related issues. Ensure compliance with IT security policies and procedures.

Your Responsibilities

• Own the Admin mailbox

• Onboarding management

• Maintain employee records

• Offboarding management

• Misc. admin request

• Prepare payroll in 3 HRIS (Payfit, Gusto, Deel)

• Manage meal vouchers (Swile, Gusto and Deel alloc)

• Manage benefits (Alan, UHC)

• Maintain HRIS

• Own subscriptions (e.g., PayFit, TravelPerk, etc.) and other contracts (e.g., WeWork) related to your scope.

• Manage IT inventory

Workplace and Remote Management

• Order office supplies

• Own the relationship with landlords (WeWork)

• Manage travel bookings (TravelPerk)

• Approve expenses reports (Payfit, Airbase, Deel)

• Own our virtual mailboxes (Sedomicilier, VPM)

Culture & Values

• Manage swag inventory

• Manage the team calendar

• Support the organization of team routines (breakfast, lunch, Thurs. drinks) and events (team buildings, offsites)

Who you are

• Organized: You are a highly organized person. You prioritize your tasks to meet deadlines.

• Savvy for productivity software: You are comfortable with software like Google Workspace (Docs, Sheets, Drive) or Microsoft Office. You are comfortable juggling between multiple cloud-based apps (e.g., Notion, Airbase, Spendesk, etc.).

• Agreeable: You like to connect with new people. You take care of your relationships with internal stakeholders (team members, leadership team, founders) and external stakeholders (facility managers, landlords, public administrations).

• Fluent: You can communicate (speaking, writing) both in English and French.

Also:

• Living in Paris, France, metropolitan area. This is an office-based position (75003 Paris). Still, you can be granted up to two days of remote work per week upon your manager’s approval.

Preferred experience

Come as you are! Yet, we will be sensible to your experience in:

• paperwork management

• payroll management

• customer-facing roles

Why join us?

• International Mindset: We have offices in Paris and New York.

• Flexible working: On-site job in Paris in a hybrid office culture.

• Exciting moment: Opportunity to join early and contribute to the partnership function from the ground up.

• All-star team: Extremely solid team with deep functional and domain expertise.

• Learning opportunity: Strong focus on learning and growing through education and professional development in hard and soft skills.

• Trusting environment: Hands-off management style. We have a strong culture of ownership and autonomy.

• Best in class perks: 35 paid days off, meal vouchers, cool offices, top-of-the-range equipment, great healthcare, and competitive salary and equity.

• Offsites: Regular offsites with the team, meetups, and strong connections to the startup ecosystem

Recruitment process

1 - Screening call with Francesca, People Admin Manager

Francesca will take a first call with you to discuss what you enjoy and what you’re looking for in applying to this position. Come with questions, we’d love to help you see yourself working at Upflow!

2 - Interview with Alexandre, Finance Director

It’s a discussion with your future manager. We’ll get deeper into your expertise and know-how. We’ll also give you a clearer view of what your day-to-day in that role is like. It’s a good opportunity to see if you foresee yourself working at Upflow.

3 - Home assignment

Your time to shine! You’ll be given a home assignment. Yes, it is designed to assess your skills. But it’s also designed to give you a better taste of what being part of Upflow is like. Again, hiring is a two-way street! Ultimately: we believe assignments are a great way to control our biases. We care for what you do; not your schooling, social background, or the gender you identify yourself to.

4 - Home assignment review

Your hiring manager will spend up to 60 minutes debriefing your case with you. A peer can take part in this review. Hiring managers at Upflow are looking for team players: taking and giving feedback is key to thriving with us!

5 - Meet the team!

You'll meet with 2 people from the Global team so you can foresee yourself as part of company. 😃

6 - Founder interview

Meet with Alex (co-founder & CEO). He will tell you everything about Upflow’s vision and values. It’s a privileged moment to ask questions, too.

7 - Alignment & Offer!

If you’ve made it this far, chances are we like each other and it feels like Upflow is a place you can grow and shine over the next few years. We will align on the right way for you to come on board, and if successful in that process we will extend you an offer, and you can relax and get ready for your new job.

At Upflow, we are committed to building a diverse and inclusive workplace. We encourage all individuals to apply, even if you don’t meet every qualification. Research shows that some candidates may hesitate to apply unless they meet every requirement. However, we believe that a variety of experiences and perspectives can bring value beyond the listed qualifications. If you’re excited about what we do and feel you could contribute, we want to hear from you.