Order Management Specialist
Hybrid
Full Time
#Sales
#SaaS
#Order Management
#Salesforce
#CPQ
#Billing
#Revenue Recognition
#Communication
We are looking for a dedicated Order Management Specialist to join our team in Mexico. In this role, you will become a vital part of our Deal Desk, where you will help us navigate the complexities of the quote-to-cash process. We operate within the fast-paced SaaS industry, and we rely on our team to ensure that every order is handled with precision, compliance, and efficiency. You will collaborate closely with our Sales, Finance, and Legal departments to support deal execution and maintain the high standards of data integrity that keep our operations running smoothly.
What you'll be doing
- You will review and process incoming sales contracts and orders, making sure every detail is accurate and complete.
- You will manage deal data within Salesforce and CPQ tools, overseeing contract execution and documentation to ensure everything is fulfilled correctly.
- You will work across different departments to resolve any order discrepancies and provide clear guidance on our internal deal policies and operational processes.
What you'll bring
To be successful in this position, you should have at least 2 years of experience in order management, sales operations, or a similar function within a SaaS or B2B environment. We are looking for someone who is comfortable working independently and possesses a strong, process-oriented mindset. Your background should include the following:
- Hands-on experience with Salesforce and CPQ tools.
- A solid understanding of billing systems, revenue recognition principles, and SaaS pricing models.
- Excellent English communication skills, both written and verbal, which will allow you to collaborate effectively across teams and time zones.
- The ability to manage a high volume of deals while maintaining accuracy under tight deadlines, especially during month-end or quarter-end periods.
What you'll get
We value the balance between professional excellence and personal well-being. As a member of our team, you will enjoy the following benefit:
- Hybrid work flexibility.
