Office Manager at Mente Group

COMPANY OVERVIEW:

Welcome to MENTE Group, LLC, a pioneer in Private Aviation Brokerage and Consulting. Since our establishment in 2009, we have set ourselves apart by delivering unmatched service to the world’s largest corporations, ultra-high-net-worth individuals, and the private aviation sector.

At MENTE Group, we are More Than Brokers®. Our expertise spans the entire spectrum of private aviation; from buying and selling to consulting, completing, and appraising aircraft. We are dedicated to providing tailored solutions that exceed expectations and redefine the standards of service in our field.

Our Company Values are deeply held and distinctly evident in everything we undertake.

• Teamwork: Collaborate with a dynamic team that values each member’s contributions and works together to achieve common goals.
• Stewardship: Take pride in making decisions that uphold values of integrity and ethics and being responsible with customers’ time.
• Community: Be part of a supportive community that fosters growth, learning, and mutual respect.
• Excellence: Strive for excellence in everything you do, from client interactions to innovative solutions.
• Abundance: Embrace a mindset of enthusiasm and passion, where opportunities for growth and success are limitless.
• Customer Obsession: We put our clients at the heart of everything we do, ensuring their needs are met with the highest standards of service.

Sound like you? If you are ready to contribute to a team that values innovation and expertise, we invite you to apply now and discover what it means to be part of a team that is truly More Than Brokers®.

POSITION SUMMARY:

The Office Manager will oversee the organizational functions and daily activities of the office for sister companies MENTE Group and Four Corners Aviation. This position is responsible for creating an overall welcoming office environment, ensuring employees have the tools necessary to perform their jobs effectively, and carrying out administrative and technical tasks and procedures to support the day-to-day operations of the office. This position will report to the VP, Human Resources.

This is an in-office position. We are located near The Star in Frisco, TX. Office hours are 8am-5pm Monday-Friday.

DUTIES & RESPONSIBILITIES:

• Answer and transfer phone calls; screen calls as needed. Serve as the primary point of contact for office phone system support and coordination with external providers.
• Welcome and direct visitors and clients.
• Manage office mail and shipping needs.
• Maintain office appearance and general organization.
• Handle administrative inquiries and resolve routine issues.
• Oversee conference room scheduling.
• Participate actively in the planning and coordination of company events.
• Arrange travel, meetings, and appointments for executives and visitors (as required).
• Monitor and replenish office and break room supplies.
• Assist HR with various aspects of new hire onboarding.
• Serve as the primary point of contact for basic IT support; escalate complex issues to external IT support team as needed.
• Track and manage inventory of office technology, such as laptops and monitors. Coordinate setup of workstations for new hires.
• Maintain and monitor office badge inventory; oversee badge issuance, replacement and deactivation.
• Provide aircraft specifications and report sheets to callers and log inquiries in a database
• Maintain records of aircraft for sale, including their prices, sale status, and those previously sold
• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in business administration or similar field preferred.
• 2+ years of experience in office management or related administrative role.
• Notary Public, a plus but not required.
• Familiarity with first-level IT support and office phone system administration.
• HR/Recruiting experience, a plus but not required.
• Proficient in Microsoft Office Suite and other standard office software.
• Pleasant and professional demeanor with a strong customer service orientation.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to work effectively across teams.
• Highly organized with keen attention to detail.
• Demonstrated ability to exercise discretion and sound judgment in handling sensitive information.
• Comfortable working in a small, fast-paced, and evolving company environment.
• Flexible and resourceful, with the ability to adapt to changing priorities as the company grows.

PHYSICAL REQUIREMENTS: 

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift, carry up to 15 pounds.
• Bending, stooping, standing as required to set up office workstations.