Manager, Training Sales and Operations at Altium

We are thrilled that you are considering a career at Altium. We are currently transforming how electronics are built and designed, providing digital platforms that empower PCB designers, supply chain professionals, and manufacturers to collaborate in ways that were previously impossible. With over 30,000 companies and 100,000 engineers relying on our technology, we are a debt-free and financially strong organization dedicated to becoming the leader in the EDA industry. We would love for you to join our growing team as our new Manager of Training Sales and Operations, where you will serve as the vital link between our educational programs and our sales operations.

What you'll be doing

• You will lead the delivery of accurate sales and customer data reporting, which includes creating and maintaining key performance indicator dashboards for our stakeholders.
• You will manage the daily operations of our training and education sales, including overseeing registration workflows, customer engagement, and the integration of new courses into our business systems.
• You will supervise the Training Coordination Team, ensuring that scheduling, resource allocation, and training delivery meet our high standards for customer experience.

What you'll bring

To be successful in this role, you should have a strong background in operations and a passion for data-driven decision-making. We are looking for the following qualifications:

• A bachelor's degree in a field such as business, operations, or education, with a master's degree being a plus.
• At least 5 years of experience in sales operations, business analytics, or training operations.
• Strong technical proficiency in Salesforce, along with experience using SQL and data platforms like Snowflake.
• Experience working with LMS platforms and webinar tools, as well as a proven ability to manage people and cross-functional projects.
• Excellent communication skills and a customer-centric mindset.
• Bonus points if you have experience with data visualization tools like Tableau or Domo, or if you have worked within an enterprise SaaS environment.

What you'll get

We are committed to supporting your professional and personal well-being. As part of our team, you will enjoy the following benefits:

• Comprehensive dental insurance and a 401k retirement plan.
• Generous paid time off and flexible hours to help you maintain a healthy work-life balance.
• A dedicated home office budget to ensure your workspace is comfortable and productive.
• Access to professional development opportunities to help you grow your career.
• A free gym membership to support your physical health.
• The ability to work in a hybrid or remote capacity, depending on your location and role requirements.