Manager, Account Management - Government Enterprise at Brightwheel

Are you ready to transform the future of early education by helping us scale our impact for government and enterprise partners? At brightwheel, we are dedicated to providing high-quality early education for every child. We support the teachers, parents, and small business owners who form the backbone of this massive industry. As the most trusted technology brand in the space, we are backed by an exceptional group of investors and are looking for a visionary leader to help us reach even more families.

What you bring

We are seeking a Manager for Account Management to join our team on a full-time, remote basis. You will be responsible for leading our government enterprise strategy, ensuring our partners receive the highest level of service as we grow. This role is perfect for someone who excels at building systems and thrives in a fast-paced environment.

• Take full ownership of post-sales success and account management for our non-state government customers.
• Drive significant growth through renewals and upsells while maintaining a retention rate of 90 percent or higher.
• Hire, mentor, and coach a high-performing team while operationalizing a new customer success motion tailored for the education sector.

Requirements

To succeed in this role, you should possess at least five years of experience in customer success, account management, or strategic partnerships, with a minimum of two years spent in a people management capacity. We are looking for someone with a proven ability to drive revenue in complex, regulated environments. You should be comfortable building new functions from the ground up and have a knack for leading cross-functional initiatives. Strong communication skills in English are essential, as is a strategic mindset that allows you to turn data into actionable insights. We value candidates who are empathetic, organized, and capable of navigating shifting priorities with ease.

What we offer

We believe in empowering our employees as true stakeholders in our collective success, offering equity that allows you to share in the long-term growth of the company. We are committed to supporting your health, well-being, and work-life balance through a comprehensive suite of benefits.

• Medical, dental, and vision insurance coverage.
• Generous maternity and paternity leave for growing families.
• Flexible paid time off to ensure you have time to recharge.
• 401k enrollment for your financial future.
• Wellness programs designed to support your health and productivity.
• The flexibility of a fully remote work environment.

How to Apply

If you are passionate about early education and have the leadership skills to drive our government enterprise initiatives forward, we would love to hear from you. Please submit your application through our careers portal to start the conversation about how you can help us achieve our mission.