Licensing and Operations Specialist at Acronis

At Acronis, we are on a mission to revolutionize cyber protection. We provide natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. Founded in Singapore in 2003 and now headquartered in Switzerland, we have grown into a global team of over 1,800 employees across 15 offices. We are looking for a dedicated professional to join our team in Serbia and help us create a #CyberFit future by securing data, applications, and systems across every environment.

What is this role?

We are looking for a Senior Licensing and Operations Specialist to join our team on a full-time, on-site basis. In this position, you will serve as a key player in managing our licensing processes and operational support. You will be responsible for ensuring that our licensing policies are implemented accurately while optimizing internal workflows to enhance overall productivity and compliance.

What will you do?

• Oversee the full lifecycle of software licenses and support contracts, including managing renewal dates, monitoring usage, and identifying cost-effective solutions.
• Maintain asset management records for all software and hardware, including tracking warranties, organizing diagnostic and repair processes, and managing access information like passwords and tokens.
• Partner with vendors such as Microsoft and VMware to ensure we meet licensing requirements, manage software procurement requests, and coordinate with our Finance and Procurement departments to maintain budget control.

What makes you a great fit?

To succeed in this role, you should have a strong background in operations and a keen eye for detail. We are looking for someone who brings the following qualifications:

• An Upper Intermediate level of proficiency in English.
• Advanced knowledge of Excel and a proven ability to collect and analyze complex data.
• Solid experience with Microsoft licensing models, legal terminology, and business terms.
• Strong analytical and communication skills, both verbal and written.
• A good understanding of hardware specifications and components.
• Previous experience in a similar role is considered a significant advantage.

What's in it for you?

Joining the Acronis team means becoming part of a global organization that values mutual trust and respect. You will have the opportunity to work in a dynamic, international environment where your contributions directly impact our ability to protect businesses worldwide. We foster a culture of innovation and growth, and we are committed to supporting your professional development as you help us drive the success of our expanding business.