Lead Security Operations Analyst
Hybrid
Full Time
#Information Security
#Security Operations
#Cybersecurity
#Incident Response
#SIEM
#SOAR
#Firewalls
#Malware Analysis
At Smarsh, we help more than 6,500 organizations across regulated industries manage risk and gain intelligence from their digital communications. By monitoring over 80 communication channels, we enable our clients to identify compliance, legal, and reputational risks before they escalate into major issues. Our commitment to innovation has earned us consistent recognition from industry analysts like Gartner and Forrester, and we have been a fixture on the Inc. 5000 list of fastest-growing American companies since 2008. We are looking for a dedicated professional to join our team as a Lead Security Operations Analyst and help us continue our mission of protecting our customers in an ever-evolving digital landscape.
What you'll be doing
- You will take the lead on managing escalated security incidents, coordinating the entire response process, and ensuring that all stakeholders receive timely updates until a resolution is reached.
- You will actively monitor security alerts using tools like SIEM and SOAR, while spearheading proactive threat hunting initiatives to identify and mitigate potential vulnerabilities before they are exploited.
- You will serve as a mentor to our security analysts, providing technical guidance on incident handling and fostering a culture of continuous learning and improvement across the team.
What you'll bring
To be successful in this role, you should have a strong background in cybersecurity and a passion for protecting digital environments. We are looking for the following qualifications:
- At least 10 years of experience in cybersecurity, with a specific focus on security operations and over 7 years of direct experience in cyber incident response and investigations.
- A Bachelor’s degree in Computer Science, Cybersecurity, or a related field, complemented by advanced certifications such as CISSP, OSCP, GCIH, GSOC, or GCIA.
- Deep technical proficiency in managing security architecture, including SIEM, SOAR, EDR, XDR, and Firewalls.
- Proven ability to perform forensic and malware analysis across various platforms, including cloud, mobile, and network environments.
- Excellent verbal and written communication skills in English, allowing you to collaborate effectively with engineering, IT, and delivery teams.
- A willingness to participate in rotational on-call support to handle high-severity incidents within our 24/7 environment.
What you'll get
We pride ourselves on our award-winning culture, which emphasizes collaboration, humility, and a passion for innovation. When you join us, you will enjoy the following benefit:
- Hybrid work flexibility to help you maintain a healthy work-life balance.
