Junior Technology Support at B2C2

Are you ready to help shape the future of digital assets at a firm that bridges the gap between traditional finance and the crypto ecosystem? At B2C2, we have established ourselves as a pioneer in the industry by providing reliable liquidity to institutions across the globe. Since our founding in 2015, we have grown into a powerhouse that combines crypto-native technology with continuous product innovation. While we are part of the Japanese financial group SBI, we operate as a standalone company with a global footprint spanning the UK, the US, and Japan. We are looking for talented individuals who want to be part of an ambitious, meritocratic, and collegiate team.

What you bring

As a Junior Technology Support professional, you will join our global team in Singapore on a full-time, on-site basis. You will be at the heart of our operations, ensuring that our cutting-edge trading systems run smoothly while supporting our internal staff and institutional clients. Your role will focus on maintaining high standards of service within the fast-paced world of financial services and cryptocurrency.

• Monitor production systems in real time to guarantee maximum uptime and optimal performance.
• Deliver level 1 and 2 application and client support, taking full ownership of issues until they are resolved.
• Collaborate directly with our Development, Quant, and Infrastructure teams to investigate and address complex system challenges.

Requirements

We are looking for a self-starter who possesses a sharp eye for detail and a genuine passion for problem-solving. You should be comfortable communicating with people of varying technical abilities and have an interest in monitoring, alerting, and reporting initiatives. Ideally, you have some experience with Linux environments and Apple MacBooks, and you are familiar with programming or scripting languages. Given the nature of our global operations, you should be proficient in English and be open to working shift hours, including providing remote or phone support outside of standard office hours when necessary.

What we offer

We believe that a strong, values-based culture is the foundation of our success. We are deeply committed to being an innovative and risk-aware organization that rewards positive contributions. We offer an inclusive work environment where we prioritize equal opportunity and professional development for all our team members.

How to Apply

If you are excited about the prospect of working in a dynamic industry and contributing to a world-class team, we would love to hear from you. Please reach out to us to express your interest and share your background. We look forward to reviewing your application and exploring how your skills can help us continue to innovate in the digital asset space.