Junior Business Intelligence Developer at SupportNinja

We're obsessed with growth-helping companies scale and careers flourish. Since 2015, SupportNinja has connected fast-growing tech businesses with world-class outsourced support, lead generation, customer service, and community management. We combine top talent, modern technology, and a fresh approach to outsourcing that challenges the status quo. As a Ninja, you'll join a culture built on Employee Focused values, humility, continuous improvement, compassionate candor, and shared joy.

Role at a glance

We are hiring a Junior Business Intelligence Developer on a Full Time basis. This is an entry-level position open to candidates with junior experience. The role is fully remote and can be performed from anywhere.

Your impact

• Collect, analyze, and interpret large datasets to uncover trends, patterns, and correlations that inform business decisions.
• Build and maintain data models, interactive dashboards, and reports using business intelligence tools to present insights clearly.
• Partner with stakeholders across departments to understand their reporting needs, deliver timely insights, and support data-driven strategies.

What you'll need

• High school diploma or equivalent; a bachelor's degree in Computer Science, Business Analytics, Statistics, or a related field is preferred.
• Proficiency in SQL and database management, along with experience using data visualization tools such as Tableau, Power BI, or QlikView.
• Strong analytical and problem-solving skills, with the ability to work with complex datasets and communicate findings to both technical and non-technical audiences.
• Attention to detail and a commitment to maintaining data accuracy and integrity.
• Ability to manage multiple priorities independently in a fast-paced environment.
• Proficiency with computers and various software applications.
• Fluency in English.

Perks and compensation

We offer the following benefits for full-time employees:

• Remote work
• Paid time off, including birthday leave
• Life insurance
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• HMO coverage starting on day one
• Bonus and incentive plans
• Opportunities for skills training and professional development
• Employee Referral Program