Econstruct

IT Technical Support Specialist

United Arab Emirates

On-site

Full Time

#Technology

#Technical Support

#IT

#Windows OS

#Office 365

#Active Directory

#DNS

#VPN

#Support

#Networking

#Help Desk

#Ticketing Systems

#Virtualization

Econstruct is looking for a IT Technical Support Specialist

Full Time Senior On-site United Arab Emirates Technology Technical Support IT Windows OS Office 365 Active Directory DNS VPN Support Networking Help Desk Ticketing Systems Virtualization English

Job Summary:

We are seeking a detail-oriented, customer-focused IT Technical Support Specialist with 3–5 years of hands-on experience to provide frontline technical assistance and support to end users for hardware, software, and network-related issues. The ideal candidate will troubleshoot problems, provide solutions, and ensure smooth IT operations across the organization.

Responsibilities:

Respond to user inquiries via ticketing system, email, phone, or in person.

Diagnose and resolve hardware, software, printer, and network connectivity issues.

Install, configure, and maintain computer systems and applications.

Set up new user accounts, profiles, and access permissions.

Provide support for Microsoft Windows, Office 365, and other enterprise applications.

Manage Active Directory users, groups, and group policies.

Assist in maintaining IT inventory, including hardware tracking and software licensing.

Escalate complex issues to appropriate IT teams when necessary.

Document technical issues and resolutions for knowledge base.

Assist in onboarding/offboarding processes for employees.

Maintain a high level of customer service while supporting users.

Requirements:

3–5 years of experience in a technical support, help desk, or desktop support role.

Strong knowledge of Windows OS, Office 365, and standard desktop hardware/software.

Familiarity with Active Directory, DNS, DHCP, VPN, and remote support tools.

Basic networking knowledge (LAN/WAN, TCP/IP).

Excellent problem-solving and communication skills.

Ability to work independently and prioritize multiple tasks.

Certifications such as CompTIA A+, Microsoft (MCP/MCSA), or ITIL are a plus.

Preferred Qualifications:

Associate’s or Bachelor’s degree in IT, Computer Science, or related field.

Experience with help desk/ticketing systems (e.g., OSTicket, Jira, Freshservice).

Exposure to virtualization (VMware/Hyper-V), cloud services, or endpoint security tools.

Econstruct

5 views

0 applied

Visit Econstruct

Share this job

Copy Permalink

Open roles at Econstruct

Econstruct

IT Helpdesk Specialist

Egypt

On-site

Full Time

#Technology

#MCSA

#MCITP

#CCNA

#Windows

#Troubleshooting

Discover similar jobs

Worldia

Frontend Developer

Remote

Full Time

#Technology

#Frontend Development

#Tech

#TypeScript

#ReactJS

#NextJS

#MobX

#Cypress

#Gitlab

TelligenTech Inc

Fresh Graduates

Remote

Contractor

#Technology

#Training

#Java

#.NET

#Business Analysis

#QA

#BI Reporting

#SAP

#UI

#Tableau

#Cognos

LUMA

Full-Stack Software Engineer

Remote

Full Time

#Technology

#Software Development

#Enterprise Software

#React

#NodeJS

#Frontend Development

#Backend Development

#iOS Development

#Android Development

#Web Development

GoDefineSolutions

Microsoft Dynamics Developer

Remote

Full Time

#Technology

#CRM

#Microsoft Dynamics

#.NET

#Dynamics 365

#Agile Methodology

#Jira

#System Integration

#Data Migration

#Automation Testing

OracomWebSolutionsLtd

Web Developer

Remote

Full Time

#Technology

#Web Development

#HTML

#CSS

#JavaScript

NewPage Solutions Inc

Python Developer

Remote

Contractor

#Technology

#Digital Health

#Continuous Delivery

#Python

#AWS Lambda

#AWS ECS

#Automated Testing

#Agile Methodologies

#Terraform

#Drupal

#PHP

#S3

#DynamoDB

Volksbyte

DevOps Engineer

Remote

Full Time

#Technology

#DevOps

#Software Development

#Pipelines

#Linux

#Ansible

#Terraform

#Apache

#Nginx

#PHP

#Node

#PostgreSQL

World Relief

IT Systems Specialist

Remote

Full Time

#Technology

#Power BI

#Dynamics 365

#DAX

#Data Visualization

#SharePoint

#Office 365

#Relational Databases

ETGroup

Audio Visual Project Manager

Remote

Full Time

#Technology

#Audio

#Project Management

#Risk Management

#Management

#Financial Management

#Solutions

#Change Management

#Communication

#Project Planning

#Documentation

Savant Systems

Technical Sales Manager

United States

Remote

Full Time

#Technical Sales

#Sales Support

#System Design

#Support

#Product Training

#Technical Support

#Testing

#Events

Boxxe Group

Project Manager

Remote

Full Time

#Project Management

#IT

#Professional Services

#Waterfall

#PRINCE2

#Project Planning

#Stakeholder Management

#Risk Management

#Jira

#Trello

#ITIL

#MS Office

Rootliquids

Business Analyst

Remote

Full Time

#Technology

#Business Analysis

#Requirements Gathering

#Communication

#Data Analysis

#Project Management

#Customer Feedback

#Optimization

McFadyen Digital

Sales Director

Remote

Full Time

#Digital

#Sales

#Technology

#Sales Cycle Management

#Pipeline Building

#Cold Calling

#Channel Partnerships

#CRM

#Digital Marketing

#AI

TheGiftedCompany

Java Developer

Remote

Contractor

#Technology

#Fintech

#Martech

#Java

#Spring Boot

#SQL

#Kubernetes

#AWS

#Gitlab CI

#Junit

Digital Forge Cyber Assurance Group

Senior Microsoft 365 and Support Services Engineer

Remote

Full Time

#Technology

#Cybersecurity

#Microsoft

#Azure AD

#Support Engineering

#Compliance

#Active Directory

#Monitoring

#Management

#IT

#Support

Nestora

Mobile Developer

India

Remote

Full Time

#Technology

#Mobile Development

#AI

#AI Tools

#Claude

#Clean Code

PanaceaLogics

Business Development Executive

Remote

Full Time

#Technology

#Business Development

#Proposal Writing

#Web Design

#SEO

#Social Media

#Client Communication

#Upwork

Planned Parenthood Federation of America

Associate Director, Information Security Engineer

Remote

Full Time

#Information Security

#Security Operations

#SIEM

#Splunk

#Security Monitoring

#Vulnerability Assessment

#Incident Response

#SIEM Administration

#Windows Server

#Firewalls

#Networking

Propelus

Sales Executive

Remote

Full Time

#Sales

#Enterprise Sales

#Outbound Sales

#Pipeline Management

#CRM

#Cold Outreach

#Networking

#Stakeholder Engagement

#SaaS Sales

#Solutions

#Navigation

StreemEnergy

Commercial Manager

Remote

Full Time

#Sales

#Renewable Energy

#Lead Generation

#Prospecting

#Negotiation

#Account Management

#Market Research

#Networking

#Relationship Building

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Technology Salary Guide

Compensation data for Technology roles

Technology Job Market

Hiring trends and demand for Technology

Technology Interview Prep

Practice questions for Technology interviews

IT Salary Guide

Compensation data for IT roles

IT Job Market

Hiring trends and demand for IT

IT Interview Prep

Practice questions for IT interviews

IT Technical Support Specialist at Econstruct