Enviva

IT Tech Support Specialist I

United States

72k - 90k USD

On-site

Full Time

#Technology

#Active Directory

#Windows

#Office 365

#Support

#Incident Management

Enviva is looking for a IT Tech Support Specialist I

Full Time Junior On-site United States Technology Active Directory Windows Office 365 Support Incident Management English Medical insurance Dental insurance Vision insurance Life insurance Disability insurance 401k Paid time off

72k - 90k USD per year

At Enviva, we are driven by a shared vision for a renewable energy future. As the world’s largest producer of sustainable wood pellets, we provide a vital, low-carbon alternative to fossil fuels. We are looking for a dedicated professional to join our team and help us power the technology that keeps our global operations running smoothly.

Role at a glance

We are seeking a Junior IT Tech Support Specialist I to join our IT Service Operations team on a full-time, on-site basis. You will serve as the primary point of contact for our users, acting as the face of technology for our company. This role is perfect for someone who is passionate about solving problems and providing excellent service to our internal customers.

Your impact

You will be the first line of defense for our users, investigating and resolving hardware and software issues to keep our team productive.
You will take ownership of our technology assets, managing the imaging, distribution, and organization of company devices.
You will contribute to our collective knowledge by documenting workarounds and procedures, while helping us refine our service operations through consistent ticket management.

What you'll need

A High School Diploma and up to two years of relevant experience.
Strong communication skills, with the ability to explain technical concepts to non-technical staff.
A working knowledge of Windows 10/11, Office 365, and Active Directory.
A detail-oriented mindset and a commitment to high-quality customer service.
The flexibility to participate in a 24/7 on-call rotation, which may include occasional evenings, weekends, and holidays.
The ability to travel up to 25% of the time to our manufacturing sites across the Mid-Atlantic and Southeast United States.

Perks and compensation

The salary range for this position is $72,000 to $90,000 USD. In addition to your base pay, we offer a comprehensive benefits package designed to support your health and long-term security:

Medical, dental, and vision insurance.
Life and disability insurance.
401k retirement savings plan.
Generous paid time off.

Enviva

16 views

2 applied

Share this job

Copy Permalink

Open roles at Enviva

Enviva

Technology Support Specialist I

United States

70k - 77k USD

On-site

Full Time

#Technology

#Renewable Energy

#Customer Support

#Active Directory

#Windows 10

#Office 365

#Support

#Incident Management

#ITIL

#Problem Solving

#Customer Service

Enviva

Cyber Security Engineer

United States

On-site

Full Time

#Renewable Energy

#Cyber Security

#Technology

#Management

#Network Security

#Data Protection

#Identity Management

#Incident Response

#Vulnerability Management

#Security Frameworks

#PowerShell

#Scripting Languages

#Security

Enviva

Dynamics 365 Technical Architect

United States

Hybrid

Full Time

#Renewable Energy

#Planning

#Technology

#Dynamics 365

#SQL

#.NET

#Azure DevOps

#C#

#Platform

#SharePoint Online

Discover similar jobs

ApexHC

Senior Backend Developer

Remote

Full Time

#Technology

#Software Development

#PHP

#Laravel

#Backend Development

#API Development

#Cloud Infrastructure

Opsbrasil

Data Engineer - Oracle to PostgreSQL Re-Platform

Remote

Contractor

#Technology

#Python

#TypeScript

#Go

#AWS

#OpenTelemetry

#Terraform

#Search

Rainfocus

Cybersecurity Engineer

Remote

Full Time

#Research

#Technology

#Tenable

#SonarQube

#Burp suite

#Linux

#AWS

#Jira

#Python

CatasysHealth

Data Analyst

Remote

Full Time

#Technology

#Analytics

#Power BI

#Mongo

#DAX

#Data Analysis

#Dashboard Development

#Regression Models

#Cohort Analysis

WA.Technology

QA Automation Engineer

Remote

Full Time

#Technology

#IGaming

#Playwright

#Cucumber

#JavaScript

#REST API

#MySQL

#MariaDB

#Git

#Gitlab

#Jira

#Xray

HealthSherpa

Seasonal Bilingual Agent Support Representative

United States

37k - 37k USD

Remote

Contractor

#Support

#Healthcare

#Customer Service

#Troubleshooting

#Spanish

#Multitasking

#Collaboration

Bannerbank

Principal AI & Cloud Security Engineer

135k - 178k USD

Remote

Full Time

#Technology

#Information Security

#Security

#Threat Modeling

#DevSecOps

#Microsoft Defender

#azure monitor

#Microsoft

#Python

#Terraform

DeNova

SAP Ariba Analyst

Remote

Full Time

#Technology

#Procurement

#SAP

#Power BI

#DAX

#Excel

#Data Analysis

Palantir

American Tech Fellowship

Remote

Other

#Technology

#Training

#Python

#Java

#C++

#TypeScript

#JavaScript

#SQL

#Git

#Docker

Trove Recommerce

Product Support Manager

105k - 130k USD

Remote

Full Time

#Engineering

#Support

#SaaS

#Technical Support

#People Management

#SaaS Platforms

#Postman

#SQL

#Support Ticketing Systems

#AI Tools

#Data Analysis

Httpwwwubertalcom

Data Scientist

Remote

Full Time

#Technology

#Data Science

#Python

#SQL

#PostgreSQL

#NumPy

#Pandas

#scikit learn

#Matplotlib

#SeaBorn

#Elasticsearch

#Natural Language Processing

Earthforce

Head of Product

Remote

Full Time

#Product

#Technology

#Product Management

#Integration

#Roadmap Planning

#Leadership

#Stakeholder Management

#Systems Thinking

#Product Strategy

#Team Building

Dandy

Manager, Finance Systems

Remote

Full Time

#Technology

#Finance

#NetSuite

#SuiteScript

#API Integrations

#General Ledger

#Accounts Payable

#Accounts Receivable

#Order Management

#Procurement

OGDSolutions1

React.js Developer

Remote

Full Time

#Technology

#React.Js

#Redux

#Flux

#Node.Js

#Jest

#React Native

SemiDotInfotech

iOS Developer

Remote

Full Time

#Technology

#Mobile Development

#Objective C

#Swift

#Cocoa Touch

#Core Data

#Core Animation

#Git

#Mercurial

#SVN

#Flutter

#React Native

EpochGames

Unreal Engine C++ Programmer

Remote

Volunteer

#Technology

#Game Development

#Unreal Engine

#C++

CircleCityHR

Account Executive

Remote

Full Time

#Sales

#Technology

#CRM

#Cold Calling

#Product Demonstrations

#Negotiation

GamesForLove

Esports Streamer

Remote

Contractor

#Technology

#Gaming

#Streaming

#Community Engagement

#Content Creation

6sense

Enterprise Account Executive

117k - 150k USD

Remote

Full Time

#Sales

#B2B

#Technology

#Software Sales

#Complex Sales

#Account Management

#B2B Marketing

#Sales Leadership

#Growth

Ppfa

Associate Director, Regulatory Risk, Compliance & Accreditation

Remote

Full Time

#Technology

#Compliance

#Risk Management

#Security

#PCI DSS

#NIST CSF

#Risk Assessment

#Information Security

#Governance

#Google Workspace

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Technology Salary Guide

Compensation data for Technology roles

Technology Job Market

Hiring trends and demand for Technology

IT Tech Support Specialist I at Enviva