IT Support Specialist
50k - 80k USD
On-site
Full Time
#Technology
#Information Security
#apple
#Mac
#Microsoft Products
#Procurement
#Hardware
#Networking
#Security
#Project Management
#Incident Response
Are you ready to help us protect the world’s data and restore privacy? At Qrypt, our team of physicists, engineers, and cryptographers is working to future-proof encryption against quantum attacks by eliminating key transmission. We are looking for someone who shares our passion for transforming how the world safeguards information to join our mission-driven team.
What you bring
We are looking for a mid-level IT Support Specialist to join our team on a full-time, on-site basis in New York City. You will be the primary point of contact for our internal technical needs and manage our relationships with external IT partners. Your work will focus on maintaining the security and efficiency of our technical environment through the following responsibilities:
- Acting as the first point of contact for employees to resolve technical issues via our ticketing system.
- Managing our relationship with outsourced IT providers to ensure high-quality service and support.
- Overseeing the procurement, inventory tracking, and setup of hardware for new hire onboarding and general staff needs.
Requirements
To succeed in this role, you should have a strong background in technology and information security. We require a candidate who holds a bachelor’s degree in information technology or a related field, or possesses an equivalent combination of professional experience. You should have 2 to 4 years of relevant experience, specifically with Apple products, Mac OS, and Microsoft products. We are looking for someone with excellent project management skills who can handle hardware procurement and networking tasks with ease. You must be comfortable with incident response procedures and possess the communication skills necessary to collaborate effectively with both internal staff and external vendors.
What we offer
We provide a competitive annual base salary range of 50,000 USD to 80,000 USD, which is just one part of our total compensation package. In addition to your pay, we offer the following benefits to support your health and financial well-being:
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401k plan.
How to Apply
If you are excited about the prospect of securing the future of data and working with a talented team, we would love to hear from you. Please reach out to us with your application to start the conversation about how you can contribute to our mission.
