IT Support Analyst
On-site
Full Time
#Management
#IT
#Logistics
#IT Support
#Hardware
#Software
#Network Fundamentals
#Microsoft
At Infinite pl, we are on a mission to revolutionize the logistics industry by blending human expertise with powerful data and platforms. As a digital-led technology firm, we focus on building innovative solutions that solve complex challenges for governments, businesses, and residents globally. We see ourselves as true game-changers, and we are looking for a motivated IT Support Analyst to join our team in Saudi Arabia. If you are ready to help us create a seamless technology experience for our employees, we would love to have you on board.
What you'll be doing
- You will act as the first point of contact for our team, providing hands-on support for hardware, software, and network connectivity issues.
- You will manage the lifecycle of our IT assets, which includes installing and configuring laptops and desktops while maintaining accurate inventory records.
- You will work closely with our People and Culture team to handle the technical aspects of onboarding and offboarding, ensuring every user account and device is properly set up or secured.
What you'll bring
To succeed in this role, you should have a solid foundation in technology and a passion for helping others. We are looking for someone who meets the following criteria:
- A Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Up to two years of experience in an IT support capacity.
- A strong grasp of network fundamentals, computer hardware, and various operating systems.
- Working knowledge of Microsoft 365 and standard business software.
- Excellent communication skills and a professional, customer-focused mindset.
- Fluency in English.
- The ability to stay organized and prioritize your tasks effectively within a fast-paced environment.
What you'll get
Joining our team means becoming part of a company that values innovation and growth. While you work with us, you will have the opportunity to:
- Develop your technical skills in a dynamic, logistics-focused environment.
- Collaborate with a team dedicated to improving the internal digital experience.
- Contribute to a company culture that prioritizes creative problem-solving and professional development.
