IT Specialist
Hybrid
Full Time
#Technology
#Technical Support
#Network Management
#Management
#Software
#IT
#Troubleshooting
#Root Cause Analysis
#Hardware
#Maintenance
#Google Workspace
We are looking for a Senior IT Specialist to join our team in Turkey. Our company is dedicated to revolutionizing the second-hand market, and we value individuals who are passionate about solving complex challenges while fostering an inclusive and collaborative workplace.
Responsibilities
- Deliver technical support to our team members and users across our offices and car showrooms in Istanbul, İzmir, and Ankara.
- Oversee and maintain our network, systems, software licenses, and IT assets, ensuring everything remains in top condition.
- Work alongside cross-functional teams to identify, troubleshoot, and resolve technical issues.
- Perform detailed root cause analysis and document your findings to improve our processes.
- Handle the installation, configuration, and ongoing maintenance of both hardware and software.
- Manage the onboarding and offboarding process for all end-users.
- Maintain mobile lines and ensure all hardware and software receive regular updates for security and performance.
Must-haves
- A bachelor’s degree in Information Technology, Computer Science, or a related field.
- Demonstrated experience in a technical support role.
- Strong communication skills, with the ability to explain technical concepts to anyone.
- Expertise in networking, CCTV, and troubleshooting methodologies, as well as proficiency with Windows and MacOS.
- Hands-on experience with tools like Google Workspace, Slack, Jira, and Confluence.
- A collaborative spirit and a result-oriented approach to your work.
- Fluency in English.
Benefits
- Hybrid work arrangements to support your work-life balance.
- Life insurance coverage.
- Access to a bonus scheme.
- Health insurance benefits.
- Dedicated career guidance and clear paths for professional development.
- A dynamic and fast-paced work environment.






