IT Specialist at Letgo

Letgo logo
Letgo

IT Specialist

tr flag
Turkey

Hybrid

Full Time

#Technology

#Technical Support

#Network Management

#Management

#Software

#IT

#Troubleshooting

#Root Cause Analysis

#Hardware

#Maintenance

#Google Workspace

Letgo is looking for a IT Specialist

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We are looking for a Senior IT Specialist to join our team in Turkey. Our company is dedicated to revolutionizing the second-hand market, and we value individuals who are passionate about solving complex challenges while fostering an inclusive and collaborative workplace.

Responsibilities

  • Deliver technical support to our team members and users across our offices and car showrooms in Istanbul, İzmir, and Ankara.
  • Oversee and maintain our network, systems, software licenses, and IT assets, ensuring everything remains in top condition.
  • Work alongside cross-functional teams to identify, troubleshoot, and resolve technical issues.
  • Perform detailed root cause analysis and document your findings to improve our processes.
  • Handle the installation, configuration, and ongoing maintenance of both hardware and software.
  • Manage the onboarding and offboarding process for all end-users.
  • Maintain mobile lines and ensure all hardware and software receive regular updates for security and performance.

Must-haves

  • A bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Demonstrated experience in a technical support role.
  • Strong communication skills, with the ability to explain technical concepts to anyone.
  • Expertise in networking, CCTV, and troubleshooting methodologies, as well as proficiency with Windows and MacOS.
  • Hands-on experience with tools like Google Workspace, Slack, Jira, and Confluence.
  • A collaborative spirit and a result-oriented approach to your work.
  • Fluency in English.

Benefits

  • Hybrid work arrangements to support your work-life balance.
  • Life insurance coverage.
  • Access to a bonus scheme.
  • Health insurance benefits.
  • Dedicated career guidance and clear paths for professional development.
  • A dynamic and fast-paced work environment.
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