IT Project Manager (customization & upsell)
Hybrid
Full Time
#CSS
#Project Management
#HTML
#Software Development Lifecycle
#IT Sales
At Lightspeed, we are dedicated to powering the businesses that serve as the backbone of the global economy. Founded in 2005 in Montreal, our commerce platform helps retail, hospitality, and golf merchants innovate and scale their operations across more than 100 countries. We are particularly proud of our Ecwid product, which empowers entrepreneurs worldwide to launch online stores without needing deep technical expertise. As a company with roots in the LGBTQ+ community, we prioritize inclusion and are always looking for passionate individuals to join our global team.
About the Role
We are searching for a Mid-Level IT Project Manager to join our team on a full-time, hybrid basis. In this role, you will be a vital part of our customization team, working closely with our existing clients to enhance their store functionality and design. You will act as the bridge between our customers and our technical engineering staff, ensuring that custom features, integrations, and mobile app developments are delivered successfully.
Key Responsibilities
- Proactively offer customization services to our global client base while managing all communications in English.
- Analyze customer requirements and translate their feedback into actionable tasks for our technical engineering team.
- Collaborate with developers to evaluate project complexity, estimate timelines, and find the most effective solutions for our clients.
Requirements
To succeed in this position, you should have a solid understanding of the software development lifecycle and a proactive approach to learning. We are looking for candidates who meet the following criteria:
- Fluency in both English and Russian, both written and spoken.
- At least one year of experience in IT project management or IT account management.
- A willingness to complete a test assignment as part of our hiring process.
- Familiarity with CSS and HTML is considered a strong asset, as is previous experience in IT sales.
Location
This position is based in the United States.
Compensation and Benefits
We believe in supporting our employees both professionally and personally. Our benefits package includes:
- Flexible hours and a hybrid work model to help you maintain a healthy work-life balance.
- Comprehensive medical insurance, including dental coverage.
- Dedicated support for your professional development through regular performance reviews and learning resources.
