Detroit Lions
IT Intern
On-site
Internship
#Technology
#Desktop Support
#Active Directory
#Microsoft Windows
#Hardware
#Troubleshooting
Detroit Lions is looking for a IT Intern
InternshipStudentOn-siteUnited StatesTechnologyDesktop SupportActive DirectoryMicrosoft WindowsHardwareTroubleshootingEnglish
The Detroit Lions are looking for a motivated IT Intern to join our team at Ford Field. We are an organization defined by a blue-collar work ethic and a commitment to building an inclusive, transparent culture that reflects the innovation and drive of Detroit.
Responsibilities
- Provide first-level technical support to our Football Operations staff through various channels, including in-person, phone, email, and our ticketing system.
- Manage and troubleshoot computer hardware and software, including imaging, repairs, and general maintenance.
- Oversee user and computer accounts within Active Directory and manage group policies.
- Support specialized video system hardware used by our coaching and personnel departments.
- Create helpful documentation and provide orientation for staff regarding new software and hardware.
- Maintain accurate inventories of all company technology assets.
- Ensure the confidentiality of all information accessed or stored on our network.
Must-haves
- Current status as a college senior or recent graduate in Computer Science, Information Technology, or a related field.
- Strong proficiency in a Microsoft Windows environment.
- Proven ability to diagnose and repair hardware and software issues both in person and remotely.
- Experience creating and deploying operating system images.
- Excellent communication skills with a talent for training and supporting users.
- High level of organization, attention to detail, and the ability to work independently.
- A valid driver’s license and a clean driving record.
- Flexibility to work non-standard hours, including evenings and weekends, to support games and departmental needs.
- Ability to work on-site at both the Ford Field Management Office and the Meijer Performance Training Facility.
Nice-to-haves
- Relevant technical certifications.
Benefits
We are committed to fostering a collaborative environment where we win together. Please note that this is an on-site internship opportunity based in the United States.
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