Centerfield

IT Helpdesk Support Engineer

United States

Hybrid

Full Time

#Technology

#Active Directory

#Office 365

#Google

#Windows

#Mac

#iOS

#Jira Service Desk

#ITSM

#Support

Centerfield is looking for a IT Helpdesk Support Engineer

Full Time Mid-Level Hybrid United States Technology Active Directory Office 365 Google Windows Mac iOS Jira Service Desk ITSM Support English Hybrid work 401k Paid time off Professional development

Welcome to Centerfield. We specialize in supercharged customer acquisition, delivering outcome-based digital marketing solutions and personalized omnichannel experiences for many of the world’s most prominent brands. By leveraging our proprietary Dugout platform, we acquire customers at scale for major names in insurance, e-commerce, residential services, and B2B sectors. Our digital brands, including Business.com and BroadbandNow.com, connect with over 150 million in-market shoppers every year. We are headquartered in Silicon Beach and take great pride in being recognized as a top place to work.

What is this role?

We are looking for a mid-level IT Helpdesk Support Engineer to join our team on a full-time basis. This is a hybrid position based in the United States, where you will serve as a vital technical resource for our staff. You will play a key role in maintaining our service availability and ensuring our internal systems run smoothly for all users.

What will you do?

Provide comprehensive first and second-level remote support to resolve technical issues and handle service requests.
Manage user account provisioning for Active Directory, email, and various internal or external applications.
Monitor our ticketing system to ensure timely updates and resolutions, while also creating knowledge base articles to assist both end users and your fellow team members.

What makes you a great fit?

To succeed in this role, you should have 3 to 5 years of experience in a related technical field. We value candidates who are proficient in Active Directory, Office 365, Google, Windows, Mac, and iOS. Experience with Jira Service Desk or similar ITSM platforms is a plus. Beyond your technical skills, you should be an excellent communicator who is comfortable leading remote pre-hire sessions and possesses the interpersonal skills necessary to handle client inquiries effectively. You must be fluent in English and capable of managing your time well while working both independently and as part of a collaborative team.

What's in it for you?

We offer a supportive work environment designed to help you grow and succeed. Our benefits include:

Hybrid work flexibility.
401k retirement plan with company matching.
Generous paid time off.
Opportunities for professional development and internal career growth.

Centerfield

16 views

0 applied

Company Size

1001-5000

Markets

Software

Advertising

Marketing Automation

Social Media

Visit Centerfield

Share this job

Copy Permalink

Open roles at Centerfield

Centerfield

Digital Operations & Integrations Associate

United States

Hybrid

Full Time

#Product

#Cake

#Affiliate Marketing

#Google Tag Manager

#Jira

#Microsoft Excel

#REST APIs

#SQL

#SOAP

#JSON

#Sales

Centerfield

Digital Operations and Integrations Associate

United States

Hybrid

Full Time

#Digital Marketing

#Affiliate Marketing

#Operations

#Cake

#Affiliate

#Google Tag Manager

#Jira

#Microsoft Excel

#REST APIs

#SQL

#Salesforce

Centerfield

Systems Support Engineer

United States

Hybrid

Full Time

#Technology

#Technical Support

#Microsoft Teams

#Google Workspace

#Microsoft

#Active Directory

#Windows 10

#MacOS

#AWS

#Azure

#Google Cloud

Centerfield

Lifecycle Marketing Associate

United States

Hybrid

Full Time

#Product

#Marketing

#Technology

#Campaign Development

#Quality Assurance

#Cross Functional Collaboration

#Project Management

#Time Management

#HTML

#Email Marketing

#SMS Marketing

Centerfield

Senior Manager, Product Design

United States

Hybrid

Full Time

#Product

#Design

#UX

#UI

#Product Design

#Visual Design

#User Research

#Testing

#UX Strategy

#Team Management

#Design Systems

Centerfield

Digital Operations Manager, Platform

United States

Hybrid

Full Time

#Digital Marketing

#Ad Operations

#Campaign Management

#Ad Trafficking

#Google Analytics

#Google Tag Manager

#Jira

#Cake

#Affiliate Marketing

#SOAP

#JSON

#XML

Centerfield

Digital Operations Manager, Platform

United States

Hybrid

Full Time

#Digital Marketing

#Advertising

#Technology

#Digital Advertising

#Ad Operations

#Google Tag Manager

#Google Analytics

#Jira

#Cake

#Affiliate Marketing

#SOAP

#JSON

#XML

Centerfield

Platform Operations Manager

United States

Hybrid

Full Time

#Digital Advertising

#Marketing

#Technology

#Digital Marketing

#Ad Operations

#Google Analytics

#Google Tag Manager

#Jira

#Project Management

#SOAP

#JSON

#XML

#Affiliate Marketing

Centerfield

Cloud Engineer

United States

Hybrid

Full Time

#Technology

#Systems Administration

#Solutions

#Data Storage

#Security Policies

#Infrastructure

#Cloud Security

#Windows

#Unix

#Linux

Centerfield

Cloud Engineer

United States

Hybrid

Full Time

#Technology

#Solutions

#Systems Administration

#Data Storage

#Cloud Security

#Linux

#Docker

#Terraform

#CI CD

#SYSOPS

#AWS

Discover similar jobs

ApexHC

Senior Backend Developer

Remote

Full Time

#Technology

#Software Development

#PHP

#Laravel

#Backend Development

#API Development

#Cloud Infrastructure

Opsbrasil

Data Engineer - Oracle to PostgreSQL Re-Platform

Remote

Contractor

#Technology

#Python

#TypeScript

#Go

#AWS

#OpenTelemetry

#Terraform

#Search

Rainfocus

Cybersecurity Engineer

Remote

Full Time

#Research

#Technology

#Tenable

#SonarQube

#Burp suite

#Linux

#AWS

#Jira

#Python

CatasysHealth

Data Analyst

Remote

Full Time

#Technology

#Analytics

#Power BI

#Mongo

#DAX

#Data Analysis

#Dashboard Development

#Regression Models

#Cohort Analysis

WA.Technology

QA Automation Engineer

Remote

Full Time

#Technology

#IGaming

#Playwright

#Cucumber

#JavaScript

#REST API

#MySQL

#MariaDB

#Git

#Gitlab

#Jira

#Xray

HealthSherpa

Seasonal Bilingual Agent Support Representative

United States

37k - 37k USD

Remote

Contractor

#Support

#Healthcare

#Customer Service

#Troubleshooting

#Spanish

#Multitasking

#Collaboration

Bannerbank

Principal AI & Cloud Security Engineer

135k - 178k USD

Remote

Full Time

#Technology

#Information Security

#Security

#Threat Modeling

#DevSecOps

#Microsoft Defender

#azure monitor

#Microsoft

#Python

#Terraform

DeNova

SAP Ariba Analyst

Remote

Full Time

#Technology

#Procurement

#SAP

#Power BI

#DAX

#Excel

#Data Analysis

Palantir

American Tech Fellowship

Remote

Other

#Technology

#Training

#Python

#Java

#C++

#TypeScript

#JavaScript

#SQL

#Git

#Docker

Trove Recommerce

Product Support Manager

105k - 130k USD

Remote

Full Time

#Engineering

#Support

#SaaS

#Technical Support

#People Management

#SaaS Platforms

#Postman

#SQL

#Support Ticketing Systems

#AI Tools

#Data Analysis

PetalMD

Mobile Developer

Remote

Full Time

#Engineering

#Healthcare

#Software

#React Native

#TypeScript

#iOS

#Android

#Automated Testing

#GitHub Actions

#Bitrise

#Fastlane

Httpwwwubertalcom

Data Scientist

Remote

Full Time

#Technology

#Data Science

#Python

#SQL

#PostgreSQL

#NumPy

#Pandas

#scikit learn

#Matplotlib

#SeaBorn

#Elasticsearch

#Natural Language Processing

Earthforce

Head of Product

Remote

Full Time

#Product

#Technology

#Product Management

#Integration

#Roadmap Planning

#Leadership

#Stakeholder Management

#Systems Thinking

#Product Strategy

#Team Building

Dandy

Manager, Finance Systems

Remote

Full Time

#Technology

#Finance

#NetSuite

#SuiteScript

#API Integrations

#General Ledger

#Accounts Payable

#Accounts Receivable

#Order Management

#Procurement

OGDSolutions1

React.js Developer

Remote

Full Time

#Technology

#React.Js

#Redux

#Flux

#Node.Js

#Jest

#React Native

SemiDotInfotech

iOS Developer

Remote

Full Time

#Technology

#Mobile Development

#Objective C

#Swift

#Cocoa Touch

#Core Data

#Core Animation

#Git

#Mercurial

#SVN

#Flutter

#React Native

EpochGames

Unreal Engine C++ Programmer

Remote

Volunteer

#Technology

#Game Development

#Unreal Engine

#C++

CircleCityHR

Account Executive

Remote

Full Time

#Sales

#Technology

#CRM

#Cold Calling

#Product Demonstrations

#Negotiation

GamesForLove

Esports Streamer

Remote

Contractor

#Technology

#Gaming

#Streaming

#Community Engagement

#Content Creation

6sense

Enterprise Account Executive

117k - 150k USD

Remote

Full Time

#Sales

#B2B

#Technology

#Software Sales

#Complex Sales

#Account Management

#B2B Marketing

#Sales Leadership

#Growth

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Technology Salary Guide

Compensation data for Technology roles

Technology Job Market

Hiring trends and demand for Technology

IT Helpdesk Support Engineer at Centerfield