Econstruct

IT Helpdesk Specialist

Egypt

On-site

Full Time

#Technology

#MCSA

#MCITP

#CCNA

#Windows

#Troubleshooting

Econstruct is looking for a IT Helpdesk Specialist

Full Time Junior On-site Egypt Technology MCSA MCITP CCNA Windows Troubleshooting English

Job Summary:

We are looking for a competent IT Helpdesk Specialist with 1-2 years max of experience in a similar position to provide fast and useful technical assistance to e.construct users on various IT systems. You will answer IT support tickets and email queries on all technical IT issues and offers to solve them in a timely manner, You may also provide physical support presence once needed to other e.construct offices.

An excellent IT Specialist must have the good technical knowledge and be able to communicate effectively and patiently to understand the problem and provide the solution.

Responsibilities

Day-to-day end users’ general IT helpdesk and support tasks for e.construct regional offices.

Provide Level (1) helpdesk/ end-user support and escalate incidents if necessary to Level (2) engineers.

Provide physical support presence when needed to other e.construct offices in Egypt.

Check and respond quickly and effectively to daily IT requests received through IT helpdesk system.

Assist in the implementation and support of printers, routers, switches, firewalls, VoIP phones, etc.,

Mitigate, identify, and troubleshoot hardware and software issues on servers and workstations.

Install, configure and maintain needed operating systems, applications, or network upgrades.

Recommend, schedule, and perform software/operating system patches and hardware upgrades.

Maintain inventory and assets documentation records for all e.construct computing IT assets.

Provide after-hours support for IT Infrastructure emergencies such as power and hardware failures.

Train staff on how to use newly acquired software, hardware, and all newly implemented IT services.

Monitoring IT systems performance, configuration, performing maintenance and required repairs.

Ensures high availability and acceptable levels of performance for mission-critical servers and IT resources.

Requirements

B.S degree in Information Technology, Computer Science or equivalent.

Max 1-2 years of experience in a similar position.

Good knowledge of MCSA/MCITP/CCNA.

Hands-on experience with Windows and server environments.

Ability to provide step-by-step technical help, both written and verbal.

Excellent English and communication skills are required.

ITIL/Microsoft/Cisco certification is a plus.

Troubleshooting and multi-tasking skills.

Team player, patient with a positive attitude.

Econstruct

3 views

0 applied

Visit Econstruct

Share this job

Copy Permalink

Open roles at Econstruct

Econstruct

IT Technical Support Specialist

United Arab Emirates

On-site

Full Time

#Technology

#Technical Support

#IT

#Windows OS

#Office 365

#Active Directory

#DNS

#VPN

#Support

#Networking

#Help Desk

#Ticketing Systems

#Virtualization

Discover similar jobs

TelligenTech Inc

Fresh Graduates

Remote

Contractor

#Technology

#Training

#Java

#.NET

#Business Analysis

#QA

#BI Reporting

#SAP

#UI

#Tableau

#Cognos

LUMA

Full-Stack Software Engineer

Remote

Full Time

#Technology

#Software Development

#Enterprise Software

#React

#NodeJS

#Frontend Development

#Backend Development

#iOS Development

#Android Development

#Web Development

GoDefineSolutions

Microsoft Dynamics Developer

Remote

Full Time

#Technology

#CRM

#Microsoft Dynamics

#.NET

#Dynamics 365

#Agile Methodology

#Jira

#System Integration

#Data Migration

#Automation Testing

OracomWebSolutionsLtd

Web Developer

Remote

Full Time

#Technology

#Web Development

#HTML

#CSS

#JavaScript

NewPage Solutions Inc

Python Developer

Remote

Contractor

#Technology

#Digital Health

#Continuous Delivery

#Python

#AWS Lambda

#AWS ECS

#Automated Testing

#Agile Methodologies

#Terraform

#Drupal

#PHP

#S3

#DynamoDB

Volksbyte

DevOps Engineer

Remote

Full Time

#Technology

#DevOps

#Software Development

#Pipelines

#Linux

#Ansible

#Terraform

#Apache

#Nginx

#PHP

#Node

#PostgreSQL

World Relief

IT Systems Specialist

Remote

Full Time

#Technology

#Power BI

#Dynamics 365

#DAX

#Data Visualization

#SharePoint

#Office 365

#Relational Databases

ETGroup

Audio Visual Project Manager

Remote

Full Time

#Technology

#Audio

#Project Management

#Risk Management

#Management

#Financial Management

#Solutions

#Change Management

#Communication

#Project Planning

#Documentation

Rootliquids

Business Analyst

Remote

Full Time

#Technology

#Business Analysis

#Requirements Gathering

#Communication

#Data Analysis

#Project Management

#Customer Feedback

#Optimization

McFadyen Digital

Sales Director

Remote

Full Time

#Digital

#Sales

#Technology

#Sales Cycle Management

#Pipeline Building

#Cold Calling

#Channel Partnerships

#CRM

#Digital Marketing

#AI

TheGiftedCompany

Java Developer

Remote

Contractor

#Technology

#Fintech

#Martech

#Java

#Spring Boot

#SQL

#Kubernetes

#AWS

#Gitlab CI

#Junit

Digital Forge Cyber Assurance Group

Senior Microsoft 365 and Support Services Engineer

Remote

Full Time

#Technology

#Cybersecurity

#Microsoft

#Azure AD

#Support Engineering

#Compliance

#Active Directory

#Monitoring

#Management

#IT

#Support

Nestora

Mobile Developer

India

Remote

Full Time

#Technology

#Mobile Development

#AI

#AI Tools

#Claude

#Clean Code

PanaceaLogics

Business Development Executive

Remote

Full Time

#Technology

#Business Development

#Proposal Writing

#Web Design

#SEO

#Social Media

#Client Communication

#Upwork

Brainlabs

IT System Administrator

Remote

Contractor

#IT Support

#Google Workspace

#AWS

#Azure

#Jamf

#Windows

#ITSM

#Networking

#System Security

#Scripting

Husky1

Ruby on Rails Developer

Remote

Full Time

#Technology

#Ruby on Rails

#Full Stack

#PostgreSQL

#Redis

#Sidekiq

#Grape

#Swagger

#RSpec

#Hotwire

#Tailwind CSS

Itechstack

JDA Developer

Remote

Contractor

#Technology

#WMS

#Mobile

#Bluetooth

Lasley Solutions

Account Executive

Remote

Full Time

#Sales

#SaaS

#Technology

#Cold Calling

#Product Demonstrations

#CRM Management

#Growth

#Lead Generation

#Forecasting

Infoplus Technologies

Account Manager

India

Remote

Full Time

#Technology

#Account Management

#Recruitment

#Sales

#Relationship Management

#IT

#Communication Skills

#Negotiation

#ATS

#Time Management

#Candidate Sourcing

Tango

Engineer

Remote

Full Time

#Enterprise Software

#Technology

#Engineering

#Workflow Automation

#Documentation

#Software Development

#Team Collaboration

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Technology Salary Guide

Compensation data for Technology roles

Technology Job Market

Hiring trends and demand for Technology

IT Helpdesk Specialist at Econstruct