IT Engineer, People Systems at Headway

At Headway, our mission is to build a new mental health care system that is accessible to everyone. We have developed technology that connects people with high-quality therapists, creating the first software-enabled national network of providers who accept insurance. Since our founding in 2019, we have grown into a diverse community of over 25,000 providers across all 50 states. As a Series C company backed by major investors like Andreessen Horowitz and Google Ventures, we are dedicated to making therapy affordable and helping providers scale their practices. We want your time here to be the most meaningful part of your career as we work together to improve mental healthcare.

The role

We are seeking a Senior IT Engineer for People Systems to join our team on a full-time, remote basis. You will report to our IT Engineering Manager and play a critical role in maturing our IT function. This position is perfect for someone who enjoys solving complex problems within a dynamic, three-sided marketplace and wants to directly impact our ability to provide affordable care to patients across the United States.

Core responsibilities

• Serve as the primary subject matter expert and lead administrator for Workday.
• Collaborate with stakeholders across the organization to drive technology efficiencies and optimize workflows during our current phase of rapid growth.
• Participate in an on-call rotation to provide technical support, troubleshoot issues, and answer questions for our internal team members.

Skills and experience

To be successful in this role, you should possess the following qualifications:

• At least 5 years of experience working as a Workday Administrator.
• Proven expertise in managing at least two of the following tools: Okta, Google Workspace, Zoom, Slack, Atlassian Jira, Confluence, CultureAmp, Checkr, or Lessonly.
• Strong project management skills with a methodical approach to delivering high-quality solutions.
• A desire to build automation using Tray.io.
• Excellent communication skills and the ability to synthesize business needs into technical solutions.
• Fluency in English.

Compensation and benefits

The starting salary for this position is $147,000. We also provide a comprehensive benefits package designed to support your well-being and professional growth:

• Equity compensation.
• Medical, dental, and vision insurance.
• 401k retirement plan.
• Professional development opportunities.
• Employee assistance program.
• Paid time off and remote work flexibility.

How to apply

If you are passionate about our mission and meet the requirements outlined above, we would love to hear from you. Please submit your application to join our team and help us transform the mental healthcare landscape.