IT Business Systems Analyst at Cain Watters & Associates, LLC

Summary/Objective 

Reporting to the IT Manager of Applications, the IT Business Systems Analyst is responsible for serving as a primary liaison between business stakeholders and IT. This role supports and leads analysis, solution design, and implementation efforts within assigned systems or projects to ensure business systems effectively support organizational strategy, operational efficiency, and regulatory requirements. The role operates as an individual contributor with a high degree of accountability for assigned systems and initiatives. 

Essential Functions 

1. Perform and lead analysis, design, and optimization of business processes and applications within assigned functional areas. 

2. Translate business needs into clear, detailed functional and non-functional requirements, user stories, and system specifications. 

3. Partner with business stakeholders and IT teams to evaluate, implement, and enhance technology solutions that align with business objectives. 

4. Serve as a subject matter resource for assigned business systems, supporting stability, usability, and continuous improvement. 

5. Lead and conduct system testing activities, including test planning, execution, coordination of user acceptance testing (UAT), and validation of deployment readiness to ensure successful adoption and outcomes. 

Responsibilities & Duties 

1. Facilitate interviews, workshops, and working sessions to gather and validate business requirements. 

2. Analyze current-state processes and systems to identify gaps, risks, and improvement opportunities. 

3. Develop functional documentation, process flows, and supporting artifacts. 

4. Collaborate with developers, vendors, and infrastructure teams during design, build, testing, and deployment phases. 

5. Support user acceptance testing (UAT), including test planning, execution, and defect tracking. 

6. Assist with configuration changes, enhancements, and releases, ensuring proper documentation and change control. 

7. Provide production support, troubleshooting, and root-cause analysis for assigned systems. 

8. Evaluate solution options and provide recommendations based on business needs and technical considerations. 

9. Ensure solutions align with security, audit, and regulatory requirements. 

10. Communicate project status, risks, and recommendations to both technical and non-technical audiences. 

This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.  

Education & Experience 

• Associate’s or Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field, or equivalent work experience required. 

• 2+ years of experience as a Business Systems Analyst or in a similar role supporting business applications required. 

• Experience in professional services, financial services, or regulated environments preferred. 

• Experience with ERP, CRM, HRIS, or other enterprise platforms preferred. 

• Certifications such as CBAP, PMI-PBA, Agile/Scrum, or equivalent preferred. 

• Self-motivated problem solver with a passion for learning and adopting new technologies. 

• Strong ability to interpret technical documentation and apply resources to resolve complex issues. 

• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. 

• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues. 

• Proven ability to thrive in a fast-paced, dynamic environment while managing multiple priorities. 

Travel 

Minimal travel expected; occasional travel may be required based on project needs. 

Work Environment 

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   

Physical Demands 

This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.   

Position Type & Expected Hours of Work 

This is a full-time, exempt position. Days and hours of work are Monday through Friday 8:00 a.m. to 5 p.m. Some flexibility in hours is allowed based on management’s approval. 

Job Compensation & Benefits
Through our competitive compensation and benefits program, we seek to attract, retain and motivate a high-performing and increasingly diverse Associate population. Our compensation and benefit structure is comprised of many factors, including but not limited the size of our Firm, our financial position, the industry, business objectives, market salary information, benchmark pay levels and practices against the respective peer group (to ensure equal pay for equal work, with allowable pay differences based on factors not prohibited by law), and unique circumstances of the Firm that are subject to change.

Compensation
Minimum: $85,000.00 - Maximum: $95,000.00 USD

Benefits

Heavily subsidized medical insurance options

Generous employer HSA contributions

100% employer-paid Short-Term Disability, Long-Term Disability, Accident, Basic Life Insurance, and Telehealth/Virtual Urgent Care/Whole Mental Health

Dental and Vision plans

Unlimited PTO

Organization-paid holidays, including an extended Winter Break

Safe Harbor 401k Plan

Employer-paid professional dues, licenses, and renewals

Continuing Education resources

Family Planning Assistance Program and Paid Parental Leave

Subsidized fitness programs

CWA has consistently been recognized from rating services and publications such as:

INSIDE Public Accounting - Top 100 Firms (2022, 2023, 2024)

Top Workplaces - Financial Services (2024)

Top Workplaces - Culture Excellence (2024)

Accounting Today - Top Firm by AUM (2024)

USA Today - Top Workplaces (2024, 2025)

Accounting Today - Top 100 Firms (2022, 2023)

Forbes America's Best Tax & Accounting Firms (2022, 2023)

INSIDE Public Accounting - Top 100 Fastest Growing Firms (2022)

Dallas Morning News - Top Workplace (2022, 2023)

Accounting Today - Beyond Top 100: Firms to Watch (2020)

Accounting Today - Regional Leaders Top Firms (2012, 2015, 2016, 2018, 2020)

INSIDE Public Accounting - Beyond the Top 100 (2015, 2016, 2018, 2020)

INSIDE Public Accounting - Top 200 Firms (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020)

Cain Watters & Associates is committed to upholding the principles of the Equal Pay and Opportunity Act (EPOA). If you have any concerns regarding compliance with this policy, we encourage you to report them immediately by contacting HR at [email protected]. Your concerns will be handled with the utmost confidentiality and care.