IT Application Specialist
Hybrid
Full Time
#IT
#Management
#ITSM
#ERP
#CRM
#SQL
#Scripting
#APIs
#ITIL
Are you ready to take your career to the next level with a global leader in the food industry? At IRCA Group, we specialize in creating high-quality semi-finished ingredients for the bakery, pastry, and gelato sectors. With over 2,200 employees across 22 manufacturing sites and more than one billion euros in annual revenue, we are constantly growing. We are looking for a talented professional to join our IT team and help us maintain the excellence our customers expect.
What you bring
As a Mid-Level IT Application Specialist working in a Full Time capacity, you will be the backbone of our business systems. Based in Italy, you will focus on maintaining the health and efficiency of our digital infrastructure. Your core responsibilities include the following:
- Providing comprehensive L1, L2, and L3 support to ensure our business-critical applications remain operational.
- Monitoring system performance proactively to identify and resolve potential issues before they impact the business.
- Managing the full lifecycle of application updates, security patches, and system enhancements in collaboration with our development partners.
Requirements
We are looking for someone with a solid foundation in ITSM and ERP environments. You should hold a degree or diploma in Computer Science or a related field, complemented by approximately two years of experience in application management. Proficiency in SQL, scripting, and managing APIs is essential for this role. We value candidates who understand ITIL frameworks and have a strong grasp of the software development lifecycle. Beyond your technical expertise, we look for a proactive mindset, excellent analytical skills, and the ability to communicate effectively in English. Your attention to detail and customer-oriented approach will be vital as you support our internal teams.
What we offer
We strive to create a supportive and inclusive environment where our team members can thrive both professionally and personally. By joining us, you will have access to the following benefits:
- Hybrid work model to provide better balance.
- Flexible hours to accommodate your daily schedule.
- Paid time off to recharge.
- Access to our internal Academy and ongoing training programs.
- Corporate welfare plans and meal vouchers.
- Opportunities for both local and international career growth within our global network.
How to Apply
If you are passionate about technology and want to contribute to a dynamic, international company, we would love to hear from you. Please submit your application to be considered for this role. We are committed to an inclusive hiring process and welcome candidates from all backgrounds to join our growing community.






