IoT Operations Engineer at ChargePoint

ChargePoint logo
ChargePoint

IoT Operations Engineer

Hybrid

Full Time

#Technology

#Network Management

#IoT

#Troubleshooting

#Shell Scripting

#Python

#Linux

#VPN

#SQL

#Confluence

#Jira

#Process Management

ChargePoint is looking for a IoT Operations Engineer

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ChargePoint is at the forefront of the electric mobility revolution, managing one of the world’s largest EV charging networks. We are looking for a Senior IoT Operations Engineer to join our team and help us scale our infrastructure to support over 500,000 charging stations globally.

Responsibilities

  • Monitor and maintain cellular connectivity for our extensive network of IoT devices.
  • Troubleshoot complex connectivity issues and manage support tickets with our IoT providers.
  • Automate repetitive tasks and develop solutions for advanced network monitoring.
  • Provide level 4 debugging support and collaborate with development teams to resolve bug patterns.
  • Maintain clear communication with internal stakeholders regarding network health and incident status.
  • Document technical processes and cross-train team members to ensure operational consistency.
  • Assist in the strategic transition between legacy and modern IoT providers.

Must-haves

  • Bachelor’s degree in Computer Science or a related field.
  • At least 6 years of experience in IoT operations or network management.
  • Strong proficiency in BASH shell scripting and Python for process automation.
  • Solid understanding of cellular IoT connectivity, network topology, VPNs, and access rights.
  • Experience with SQL for database querying and report generation.
  • Proven ability to document technical procedures and manage complex workflows.
  • Excellent verbal and written communication skills in English.
  • Ability to work the required shift from 8:30pm to 4:30am IST.

Nice-to-haves

  • Practical experience with Linux environments.
  • Familiarity with Confluence and Jira for project tracking and documentation.
  • Previous experience working with multiple IoT providers or cloud-based SaaS services.
  • A background in cross-functional collaboration.

Benefits

  • Flexible hybrid work arrangements.
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ChargePoint

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Company Size

1001-5000

Markets

Automotive

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