Intern | Customer Success Management at Architektende

We are on a mission to revolutionize the construction industry, and we would love for you to join us on this journey. Our team is focused on building meaningful relationships and providing top-tier support to our clients. As a startup, we offer a unique environment where you will work closely with our founders and gain firsthand experience in scaling a business. If you are passionate about helping customers succeed and want to make a real impact, you have come to the right place.

What is this role?

We are looking for an Intern to join our team as a Customer Success Management intern. This is a remote position designed for a student looking to gain three months of hands-on experience. You will be at the heart of our operations, ensuring that our clients get the most value out of our services while helping us grow.

What will you do?

• Act as the primary point of contact for our clients, ensuring their success and satisfaction with our solutions.
• Identify the specific needs of construction project owners and guide them toward the most effective tools we offer.
• Collaborate directly with our founders to learn the ins and outs of scaling a startup in a fast-paced environment.

What makes you a great fit?

To succeed in this role, you should be a confident communicator who thrives on building strong customer relationships. We value a customer-first mindset and the ability to present yourself professionally in every interaction. Because our primary market involves German-speaking clients, fluency in German is essential. You should also have a solid foundation or a strong interest in sales and customer success management principles.

What's in it for you?

Joining our team provides you with a unique opportunity to learn from the ground up. We offer the following benefit:

• The flexibility of remote work, allowing you to contribute from anywhere.