R
Roadie
Instructional Designer
Remote
Full Time
#Customer Experience
#Logistics
#Training
#Instructional Design
#E Learning
#Articulate Storyline
#Learning Management
#Project Management
#Learning
#Content Management
Roadie is looking for a Instructional Designer
Full TimeSeniorRemoteCustomer ExperienceLogisticsTrainingInstructional DesignE LearningArticulate StorylineLearning ManagementProject ManagementLearningContent ManagementEnglish401kMedical insuranceTuition reimbursementUnlimited vacationFlexible hoursRemote work
We are looking for a Senior Instructional Designer to join our team at Roadie, a UPS company. We operate a leading logistics and delivery platform that helps businesses navigate modern retail through unmatched coverage, reaching 97% of U.S. households across more than 30,000 zip codes.
Responsibilities
- Work alongside Customer Experience stakeholders to assess needs, define learning objectives, and select the best strategies for our teams.
- Develop and implement diverse instructional content, such as digital materials, tutorials, videos, and job aids, using established design principles.
- Build interactive learning experiences that accommodate various styles and preferences.
- Evaluate the impact of training programs to ensure they deliver measurable results.
- Refine and update materials based on feedback from facilitators and data analysis.
- Keep up with industry trends and new technologies to ensure our learning solutions remain innovative.
- Partner with external vendors when necessary to supplement our internal resources.
- Advise internal teams on best practices for instructional design.
Must-haves
- A Bachelor's or Master’s degree in Instructional Design, Education, Learning Sciences, or a related field.
- At least 3 years of professional experience in instructional design, e-learning development, and instructor-led training.
- Deep understanding of adult learning theory, instructional technology, and learning evaluation.
- Practical experience working with Learning Management Systems and Content Management Systems.
- Strong project management abilities, including the capacity to handle multiple tasks under tight deadlines.
- Excellent communication skills and the ability to collaborate effectively with cross-functional partners.
- Analytical mindset with a focus on using data to drive learning strategies.
- A proactive approach and the ability to thrive in a fast-paced, agile environment.
- Fluency in English.
Nice-to-haves
- Proficiency using Articulate Storyline, Rise, and Reach.
- Experience with Vyond or similar animation and video software.
Benefits
- 401k plan with company match.
- Medical insurance.
- Tuition reimbursement and student loan repayment assistance.
- Unlimited vacation time.
- Flexible working hours.
- Remote work environment.
- Home office budget.
R
Roadie
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