Information Technology Data Manager at CareDx, Inc.

General Description  
Responsible for managing the staff for local area network, servers, workstations desktop/laptops, telecommunications and mission critical systems. Assist R&D Bioinformatics and Informatics in development of NGS data processing workflow. The IT Manager will assist the Senior Director of Clinical Informatics in managing key IT projects and procedural compliance.  Role must be available to immediately respond to system problems and provide local and remote user support.

IT Responsibilities:
•    Review and engineer company-wide on-premise, digital and cloud infrastructure
•    Manage information system personal health data security and privacy
•    Develop/update IT strategies, projects, timelines, budgets and disaster recovery plans

Data Engineer Responsibilities:
•    Development and support of information processing systems and data analysis pipelines
•    Work on the collection, storing, processing of large data sets
•    Oversee the selection, implementation, maintenance and monitoring of the data flow tools
•    Debugging and problem analysis of production issues, as well as developing appropriate solutions
•    Work as part of a cross-functional team to develop specifications and use cases for new application releases
•    Produce well-written, well-documented, and well-behaved software components

Responsibilities of on-premise contracted staff overseen by IT Manager include but not necessarily limited to:
•    Administer and maintain network components, servers and workstations including system upgrades and security updates
•    Responsible for setting up new user accounts, email accounts and perform employee termination procedures
•    Manage support of desktop, laptop, telecommunications and wireless systems for local and remote employees
•    Diagnose and troubleshoot to correct any operational issues
•    Administer/track problems and document problem solution using the Help Desk system
•    Support corporate network including Active Directory, WINS, DNS DHCP, and email systems
•    Corporate backups system including schedules, backups and restores
•    Data archival services, including schedules and retention periods
•    Monitoring network performance, outages, event logs and alerts
•    Monitoring of firewall logs, intrusion detecting system logs and security alerts
•    Corporate Antivirus systems, including schedules, updates and monitoring logs
•    Manage corporate telephone system including system maintenance, adds, moves and changes
•    Administer corporate hand held wireless email solutions


Work Environment:
Travel is not a primary aspect of this position although travel may be requested from time to time.  An employee in this position may work in an environment, or visits facilities, in which safety, environmental and health concerns may demand constant attention.  Adherence to the Corporate and/or Facility policies, rules, and regulations in these areas is required.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, and talk or hear.  The employee frequently is required to sit, stand and walk.  There will be periods of time during the workday where you will be sitting for 3-4 hours in a row. Requires regular use of hands to operate office equipment and type on the keyboard. The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.