Head of Marketing
On-site
Full Time
#Marketing
#Hospitality
#Marketing Strategy
#Brand
#Conversion
#Customer Acquisition
#Project Management
#Data Analysis
#Stakeholder Engagement
#Budget Management
#Event Planning
#Communications
Lightspeed (TSX/NYSE: LSPD) is seeking a results-oriented German speaking Integrated Marketing Manager to develop and deliver marketing strategy for the German industry, in Berlin. You will drive growth at the top of the funnel through online and offline channels; masterminding the execution of brand and acquisition campaigns, brand activities, and conversion optimisation initiatives. You’ll also play a leading role in driving expansion and product adoption within our existing customer base. The ideal candidate is data driven and technical, while exhibiting outstanding strategic thinking, experience in crafting world-class marketing campaigns, and the energy and drive to own projects from ideation to execution.
Your key responsibilities:
- Develop, and implement Germany’s annual and quarterly marketing roadmaps, calendars, campaigns and projects to drive pipeline and revenue
- Collaborate with Senior Director, Marketing EMEA to set and own the Germany marketing budget
- Be accountable for DE & CHDE marketing targets: owning and driving brand, offline and integrated marketing initiatives while partnering with regional growth leads to deliver outstanding results and ongoing improvement across performance channels
- Own local targets, milestones and deliverables to support global marketing team OKRs
- Oversee optimization and measurement of customer acquisition, cross and up-sell initiatives, and remarketing in order to deliver incremental sales, and boost retention
- Develop and implement customer marketing activities, including automation programs
- Partner with peers in other regions, to deliver global DE & CHDE campaigns, and Germany localization efforts where relevant
- Partner with Product Marketers to execute DE & CHDE product launches
- Partner with Growth Marketing teams to ensure both tactical and always-on performance campaigns connect with and engage German audiences
- Work with partnerships teams to identify co-marketing opportunities and then drive awareness and acquisition through product and distribution partner channels
- Partner with the Events team to evaluate, plan and implement the Hospitality trade shows and events strategy for DE & CHDE
- Build an amazing brand identity and drive awareness via industry and trade sponsorships and partnerships
- Collaborate and engage with internal teams and external agencies to enhance company PR through effective storytelling, corporate communications and thought leadership
- Work closely with the Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
- Continually review internal and external data sources to identify growth and expansion opportunities for Germany in the DE & CHDE region
- Own weekly, monthly and quarterly reporting responsibilities for Hospitality in Germany- collaborating with and distributing to local and global stakeholders
Your key working relationships:
As the Integrated Marketing Manager for Germany in EMEA, you need to lead through positive relationships with the following internal parties:
- Senior Director of Marketing, EMEA
- EMEA Marketing Leads (Content, Design, Product Marketing, Growth)
- EMEA Sales Leaders (SDR, AE, AM)
- Global Functional Marketing Leaders (Brand, PR & Comms, Events)
- Global Integrated Marketing Managers
- Staff
Experience:
- Broad marketing background with 5+ years or more relevant work experience with strong preference for experience in business-to-business software and commerce
- Bachelor’s degree in a relevant discipline
- Marketing experience in the Hospitality industry is a bonus
- German language fluency
Capabilities
- Proven experience developing and leading marketing roadmaps, campaigns and projects from customer insight to ideation and execution
- A strategic and analytical mind with a customer-centric focus and ownership mentality to deliver on business objectives and high-growth targets
- Mastery for identifying marketing opportunities for new customer acquisition and for growing and retaining an existing customer base
- Excellent collaborator with experience working alongside Product, Marketing and Sales leaders of various levels
- Exceptional project management and communication skills in leading and influencing multiple stakeholders to meet project objectives and deadlines
- Excellent business and commercial acuity
- Demonstrated qualitative and quantitative analytical skills
- Experience utilizing models for, planning, decision-making, and/or budgeting
What characteristics are we looking for?
- Highly organized, analytical and a motivated self-starter that thrives in a fast paced environment
- Strong interpersonal and communication skills, both written and verbal
- Ability to build and maintain close working relationships and act as liaison with cross-functional and external stakeholders
- Ability to act as a positive, motivating team member who can inspire others to rise to new challenges
- Experience is the Hospitality industry is a valuable asset
Who we are:
Lightspeed was founded in Montréal, Canada and is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
What we do:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
What’s in it for you:
- Lots of autonomy, flexible work culture and possibility of remote work
- Exposure to modern and proven technology
- Opportunity to learn and expand your skill set
- Amazing benefits & perks, including equity for all Lightspeeders
- Opportunity to join a fast-paced, high-growth company
- Become a valued part of the diverse and inclusive Lightspeed family
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
