Head of IT (Operations)
Hybrid
Full Time
#Information Security
#Operations Management
#IT Operations
#Infrastructure Management
#Strategy Planning
#Team Leadership
#SaaS Platforms
#Security Frameworks
At Elvie, we are dedicated to improving women’s lives through extraordinary innovation. Founded in 2013 by Tania Boler, we develop smart products and new solutions that often challenge taboos. Our team is composed of passionate, mission-driven individuals who are eager to solve complex problems that have never been tackled before. We pride ourselves on being fearless innovators who embrace change and work together to make a meaningful impact. As we continue to scale our operations, we are looking for someone who shares our drive and wants to help us build a culture of excellence.
About the Role
We are seeking a Head of IT (Operations) to join our team on a full-time, permanent basis. In this executive-level role, you will report directly to the COO and serve as a key enabler for our business growth. You will be responsible for maintaining our current infrastructure while identifying and leading improvements to optimize our IT systems as we scale. This is a hands-on position that requires a leader who can balance competing priorities, manage budgets effectively, and provide transparent recommendations to support our ambitious goals.
Key Responsibilities
- Develop and execute a comprehensive IT strategy that aligns with our business objectives while identifying new opportunities to leverage technology for operational efficiency.
- Take a hands-on approach to managing and improving our network infrastructure, including disaster recovery planning, business continuity, and the enforcement of robust security policies.
- Lead, mentor, and develop a team of IT professionals, fostering a collaborative culture and ensuring the effective delivery of projects and initiatives.
Requirements
To be successful in this role, you should possess the following qualifications and skills:
- At least 10 years of experience in information technology, with strong business and technical acumen.
- Proven expertise in managing and optimizing SaaS platforms, as well as deep knowledge of hardware, software, and network administration.
- Experience in improving and enforcing security frameworks to ensure data integrity and regulatory compliance.
- Excellent communication skills with the ability to present technical information to both technical and non-technical stakeholders.
- A degree in Computer Science, Information Technology, or a related field is considered a plus.
- Competence in administering Microsoft 365 and Google Workspace, with a strong understanding of ERP systems like NetSuite.
Location
This position is based in the United Kingdom and follows a hybrid work model, requiring a mix of time spent in our Bristol or London offices and remote work.
Compensation and Benefits
We offer a purpose-led career with a culture rooted in trust and autonomy. Our benefits package includes:
- Flexible working arrangements, including home-based options.
- Share options to ensure everyone has a stake in our success.
- 25 days of annual leave plus bank holidays, along with 8 extra days of life leave for personal milestones.
- A £100 contribution toward your home office setup.
- An annual personal development allowance of £200 and unlimited access to the Learnerbly platform.
- Generous parental leave policies and group income protection.
- Healthcare plans, life insurance, and access to wellbeing support through YuLife and SmartHealth.
- A tax-efficient group pension scheme.
- Employee discounts on our products for you, your friends, and your family.
