Hardware Quality Engineer at Latch

Founded a decade ago in New York City, Latch is dedicated to transforming how people interact with their environments. With over 100 million successful unlocks to date, we combine software, hardware, and services into a unified platform that makes spaces more efficient and profitable. Led by CEO Jamie Siminoff, we are currently seeking a Senior Hardware Quality Engineer to join our team on-site in the United States to help us continue redefining the way people live and work.

Responsibilities

• Conduct thorough root cause analysis on hardware product failures and issues.
• Identify high-risk failure modes during the engineering development process.
• Ensure all products consistently meet regulatory requirements and internal quality standards.
• Take ownership of the collection, reporting, and analysis of product failure data.
• Provide technical support for emergency requests and respond to alerts in a timely manner.
• Manage the testing, assembly, and shipping of hardware devices.
• Develop and maintain standard operating procedures related to failure analysis.

Must-haves

• A Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering, or a related field.
• Proven proficiency in using quality analysis software and tools.
• Strong communication skills and the ability to collaborate effectively within a dynamic team.
• Experience working with embedded systems and electrical design.
• A solid understanding of standard communication protocols, including UART, SPI, I2C, and RS232.
• Fluency in English.

Benefits

• The opportunity to collaborate with a global team across the United States, Argentina, Mexico, Italy, Uruguay, Portugal, and Spain.
• A fast-paced work environment that encourages you to apply your expertise to new challenges and grow your career.
• A culture that values innovation, calculated risk-taking, and creative problem-solving.

Interview Process

We want to ensure we are a great match for each other. Our process includes:

1. An introductory call with a recruiter to discuss your background and your goals.
2. A team interview with various members of the group to ask specific questions about the role.
3. A technical interview.
4. A manager interview.
5. A reference check.
6. An offer.