Functional Analyst at IG&H

At Truston, we have spent over 30 years helping organizations move forward through high-quality IT services. Operating from our modern office in Utrecht, our team of approximately 60 professionals focuses on reliable ICT management and continuous improvement. As a specialist in Oracle Health Insurance back-office applications, we are currently expanding our reach within the IG&H group. We believe in the power of collaboration and use an agile methodology to deliver predictable, high-quality results for our clients. If you are ready to join a team where quality and security are at the heart of everything we do, we would love to meet you.

Role at a glance

We are looking for a Senior Functional Analyst to join us on a full-time basis. This is a hybrid role based in the Netherlands, designed for someone who thrives on bridging the gap between users, complex processes, and robust IT solutions. You will be an integral part of a multidisciplinary team dedicated to the end-to-end management of critical health insurance software.

Your impact

• You will manage and optimize the applications that drive essential health insurance processes.
• You will act as a primary point of contact for users, providing expert support for functional questions and incident management.
• You will analyze complex information needs and translate them into clear functional designs and user stories.

What you'll need

To be successful in this role, you should possess a strong analytical mindset and the ability to communicate effectively with both technical and business stakeholders. We are looking for someone who meets the following criteria:

• An HBO level of professional education and thinking.
• At least 4 years of relevant experience as a functional administrator, information analyst, or in a similar capacity.
• A structured approach to work, with a focus on clear and traceable documentation.
• Proficiency in English and Dutch.
• A passion for process optimization, data quality, and enhancing the user experience.
• Prior knowledge of the health insurance sector is considered a significant advantage.

Perks and compensation

We offer a supportive environment that values your professional growth and personal well-being. Our benefits include:

• Hybrid work arrangements with an excellent home-office infrastructure.
• Flexible hours to help you maintain a healthy work-life balance.
• 28 days of paid time off.
• The flexibility to choose between a mobility budget or a company lease car.
• A dynamic and informal company culture with plenty of room to shape your own role.