Founder's Associate Intern Product Development at charles

Founder's Associate Intern (Product Development)

Intern, Full-time · Berlin, hybrid

THE IMPACT YOU WILL MAKE

As Founder’s Associate Intern for our Product Development Team, you will work very closely with our VP of Engineering Anthony. You will act as an extension of their bandwidth to increase the productivity of the Product Department.

This means being data-driven (by developing department reporting or ad-hoc analyses) and ensuring efficient operations (by preparing and hosting meetings). You will receive unique insights into the machinery of one of the fastest-growing and most exciting start-ups in Europe.

THIS IS WHAT YOU WILL BE DOING

• Collaborate with our leadership on project management, OKR setting and reporting
• Prepare business-critical presentations for our Founder and VPs addressing the team or external stakeholders (e.g., All-hands, townhalls, investors, prospective clients)
• Deep-dive and report on business critical topics (e.g. AI automation, product usage and opportunities, cost optimization)
• Set-up, maintain, and enhance recurring analyses to give the Executive Team strong visibility into the state of our business (e.g. ProdDev monthly reporting)
• Establish processes and best practices to help our organization mature (e.g. removing silos, sharing knowledge & tooling between different departments)
• Support company events (e.g. offsites, team events, hackathon)

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• You've worked in fast-paced environments before, e.g., in top-tier management consulting, private equity, investment banking, venture capital, or high-growth startups
• You have strong PPT, Excel and Figma skills (ThinkCell is a significant plus)
• You have a keen interest in AI automation and experience with workflow automation platforms
• You master strong analytical skills and have experience with analytics tools like Looker Studio
• You are highly structured and know how to divide and conquer complex problems, enabling you to take ownership and execute projects quickly
• You are known among your peers for a high sense of integrity and responsibility
• You will join us for 6 months 
• You have excellent English writing and conversational skills

THINGS WE OFFER

• Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
• Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry
• Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
• Having high visibility and impact across the business with the option to own and drive new initiatives
• Celebrating our major and micro-wins as well as getting to know each other better at regular team-building event
• Working in a vivid office in the heart of Berlin overlooking the Wall memorial
• Earning a competitive compensation package

What else we offer? (Limited to Berlin office)

• Urban Sports Club membership
• A weekly personal trainer
• Free company lunch on Thursdays
• A friendly, open, multicultural work environment
• Dog-friendly office
• Discounts on BVG tickets

About us

It’s better to have a conversation

charles is a SaaS startup that enables brand to build personal relationships with customers. With our software, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to connect any kind of business with their customers via messaging apps to let them do what they need.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.