EV Technician at Motiv Electric Trucks

Since our founding in 2009, Motiv has established itself as a leader in the manufacturing of medium-duty, zero-emission electric trucks and buses. Headquartered in the San Francisco Bay Area, we provide a diverse range of vehicles, including step vans, shuttle buses, and work trucks, that eliminate tailpipe emissions while offering a safer and more comfortable experience for drivers and passengers. By combining environmental performance with significant operational cost savings, we help our customers meet their climate impact pledges and navigate increasingly stringent pollution standards. We are currently seeking a dedicated EV Field Support Technician to join our team and help us transform the electric mobility industry.

Key outcomes

• Ensure the readiness and reliability of our customer-deployed electric vehicle fleets through proactive diagnosis, assessment, and hands-on repair.
• Provide exceptional customer support by maintaining strong relationships with clients and acting as a primary technical point of contact during site visits.
• Analyze remote monitoring system data to identify performance trends, resolve issues with vehicle subsystems, and suggest improvements for future fleet utilization.
• Prepare detailed diagnostic reports for management and maintain clear communication with our technical team to document quality failures and repair outcomes.
• Operate company and customer vehicles safely while adhering to all relevant driving laws and organizational field protocols.
• Collaborate with internal stakeholders to reduce failure rates and improve the overall efficiency of our powertrain technology.

Requirements

• An associate or bachelor’s degree in a technical, science, or engineering field.
• Three to five years of relevant experience, including specialized knowledge of high-voltage electrical systems and Controller Area Networks (CAN).
• Fluency in both English and French to effectively communicate with stakeholders across the United States and Canada.
• Strong technical proficiency in electric mobility, including experience with cutting-edge control technology and automotive troubleshooting.
• Advanced computer skills, including the ability to analyze complex vehicle data logs and learn proprietary software systems.
• The ability to travel up to 80% of the time to support customer needs and participate in training.
• Excellent organizational and analytical skills, with the ability to manage multiple priorities in a fast-paced, startup environment.
• Physical capability to lift up to 35 pounds and perform tasks in various field settings.

Compensation

We offer a comprehensive benefits package designed to support the well-being and professional growth of our team members. Our offerings include:

• Medical, dental, and vision insurance.
• A 401(k) retirement plan.
• An employee assistance program and tuition reimbursement.
• A generous paid time off policy along with 11 paid company holidays.
• Access to online, on-demand training and development programs.

How to apply

If you are an enthusiastic professional looking to make a meaningful impact on the future of electric transportation, we invite you to submit your application to join our team. We look forward to reviewing your qualifications.