Engineering Manager at ROLLER

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 180+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

About the Role

At ROLLER, Engineering Managers are a new role with the opportunity to help shape the future of engineering. Our Product Team is split into several squads and as part of this role, you will manage the Engineers and QA members of two or three squads, driving collaboration across teams to create a fun and engaging environment. Working closely with Tech Leads, you’ll foster a high-performing culture and ensure an outstanding developer experience. 

This is an opportunity for a hands-on leader who is passionate about both tech and people, who is ready to make a significant impact in a dynamic, high-growth environment!

This role gives you the flexibility to adopt a hybrid work approach, maintaining a true work/life balance. This includes working in our centrally located South Melbourne office 3 days per week and having the option to work from home outside of these days.

 

What You'll Do

• Lead and Mentor: Guide, coach and develop a team of Engineers and QA members, fostering a productive work environment. Set clear goals, provide regular feedback, and support your team’s professional growth.
• Initiatives: Work closely with the Tech Leads and VP of Engineering to pursue improved processes, team effectiveness and developer experience.
• Talent Acquisition: Partner with the Talent Acquisition team to attract and hire top tech talent while building awareness of ROLLER in the development community.  
• Performance Management: Conduct regular 1:1s and oversee the completion of performance reviews, offering clear feedback and opportunities for professional development.
• Resource Alignment: Compare priorities across squads to ensure alignment with higher-level goals, reallocating resources if needed.
• Technical Leadership: Stay informed about the infrastructure, architecture and codebase. Engage in technical discussions and, where necessary, get on the tools to stay up to date.

About You

• Experienced Leader: You have a proven track record in people management and team leadership, with experience in mentoring and developing Engineering Teams.
• Hands-On: Strong technical background, with experience in building and running scalable backend systems. Familiarity with Agile methodologies and modern software development practices is essential.
• Strong Communicator: Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders. You can clearly articulate complex ideas, advocate for your team, present to wider audiences and are comfortable having hard conversations.
• Passionate & Driven: You are self-motivated, adaptable and thrive in a fast-paced, dynamic environment. Your enthusiasm for tech and team leadership drives you to continuously improve and inspire those around you.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the VP of Engineering
   You'll get to meet with the VP of Engineering to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Live Coding Challenge
   You'll meet with one of our talented Engineers who will take you through a live coding challenge to better understand your coding skills and knowledge.
4. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
5. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

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