Engineering Lead at Send

Team: Technology

Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week.

Salary Range: £85,000 - £100,000 per annum

Role Type: Full-Time, Permanent 

Start date: As soon as possible 

Visa / Sponsorship Available: Not Available 

The Engineering Lead Role  

As we continue our mission to be the market-leading underwriting software platform for agile insurers, we’re excited to expand our engineering leadership team with the addition of an Engineering Lead.

In this role, you’ll take ownership of a cross-functional squad, driving technical delivery while mentoring and guiding a team of talented engineers. You’ll play a hands-on role in shaping the architecture and delivery of our SaaS underwriting workbench, collaborating closely with product and design to build scalable, high-impact features that meet the evolving needs of the insurance market.

If you're a strong technical leader who thrives in a fast-paced, collaborative environment - and you're passionate about building modern, high-performing software that solves real-world problems - we’d love to hear from you.

About Send 

In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers-combining advanced technology with deep industry expertise.

By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer-one of the UK’s top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility.

In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US.

The following year, in 2023, we launched Smart Submission, a stand-alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment.

In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent’s Underwriting Workbench reports for both North America and Global Markets.

Our vision is to be the market-leading underwriting software platform for agile carriers.
#loveunderwriting

Our Funding 

From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We’re proud to have the support and expertise of our investors, Mercia and Breega.

We are now preparing for our Series B round and are excited about the growth acceleration this will enable.

The Send Team 

Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 90 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we’ve taken major steps toward building a global presence, with team members now located across the US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading underwriting software platform for agile insurers.

What You’ll Be Doing as an Engineering Lead

• Leading a cross-functional engineering squad, ensuring successful delivery of high-quality software solutions.

• Providing hands-on technical leadership, supporting architectural decisions, code reviews, and development best practices.

• Coaching, mentoring, and developing engineers to help them grow in their careers.

• Collaborating closely with Product Managers and Designers to plan, prioritise, and deliver product features aligned with business goals.

• Driving continuous improvement in engineering processes, tooling, and team ways of working.

• Maintaining a balance between speed and quality, helping the team ship iteratively while ensuring performance, scalability, and reliability.

• Fostering a collaborative and inclusive team culture built on trust, ownership, and transparency.

• Helping recruit and onboard new engineering talent as we continue to grow.

• Staying close to the code where appropriate, particularly for design and architectural decisions or complex problem-solving. 

The Skills and Experience Needed for the Engineering Lead Role 

• Strong hands-on experience with Java, ideally with modern frameworks such as Spring Boot in a microservices architecture.

• Proven experience leading or managing engineering teams in a high-growth SaaS environment. Experience in an insurtech or fintech setting is highly desirable.

• Deep understanding of software architecture, system design, and scalable backend development.

• Experience working with relational databases (e.g. MySQL or PostgreSQL) and familiarity with ORM frameworks.

• Familiarity with cloud infrastructure (AWS) and containerisation technologies such as Docker and Kubernetes.

• Comfortable owning and improving CI/CD pipelines and deployment processes.

• A passion for clean code, test automation, and engineering best practices.

• Excellent communication and stakeholder management skills - able to bridge the gap between technical and non-technical teams.

• Experience working in agile, cross-functional teams, and collaborating closely with Product, Design, and QA.

• A collaborative mindset and experience mentoring, coaching, and developing other engineers.

What’s on Offer - Life at Send 

Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy.

Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support.

Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%.

Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day.

Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents.

Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth.

Check out Send’s public Handbook for more information about our product, recruitment process, team, benefits, and much more.

 
Engineering Lead Interview Process 

Our recruitment process for the Senior Java Engineer role consists of at least four stages: 

Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes):
This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role.

Stage 2 - Interview with Jason Einon, CTO, and another member of our engineering team (30 minutes).

Stage 3 - Technical Interview with two members of the engineering team (45 minutes - 1 hour):
This will focus on technical questions related to Java, web application development, Spring Boot, microservices, and relational databases.

Stage 4 – Interview with Greg Hall, Principal Engineer (30 minutes)

Final Stage - 30-minute Call with a Send Founder

At Send, we’re focused on strengthening our culture-not hiring people who simply “fit” into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance.

If you’re interested in a role at Send but don’t meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We’re committed to changing that.

We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status.

We know that inclusive hiring is an ongoing journey, and we’re always looking to improve. If you have feedback on our hiring or interview process, we’d love to hear it.

If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application-we want to ensure your experience is as smooth and comfortable as possible.

Need support with your application or have a question about the role? Email us at [email protected].