Employee Relations Business Partner
146k - 161k USD
Hybrid
Full Time
#Human Resources
#Employee Relations
#Compliance
#Performance Management
#Manager
#Data Analysis
Company Overview
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
Role Overview
The Employee Relations Business Partner (ERBP, Corp) dedicated to the Corporate team (sitting in the MTV office) will be responsible for providing high quality employee relations, manager support and compliance expertise to the corporate and specific Member Experience departments located across the company.
This is both a hands-on and strategic role that is responsible for managing the employee relations function, identifying, developing and leading training, performance management, policy ownership and development, creating and supporting the operationalizing of frameworks and solutions that enable the company to achieve its goals.
This person will identify and address issues impacting the employee experience, and will partner closely with business leaders, Employment Legal, Governance, Risk, and Compliance (GRC), and other functions within the People Team to address identified opportunities. This person will have deep subject matter expertise in ER, HR, Performance Management and HR compliance but also will bring strong business acumen, creative problem solving skills, and the ability to coach and counsel managers in this function in performance management and disciplinary issues and decisions.
Shared (Core) Responsibilities
- Lead employee relations issues, including meeting with management, conducting investigations, analyzing data, recommending actions, and drafting disciplinary actions for client group(s)
- Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions.
- Triage employee relations casework, identifying potential solutions and proposing next steps as the subject matter expert.
- Provide rigorous data analysis and reporting solutions, highlighting key trends in employee relations to drive proactive solutions.
- Help balance risk, considering employee, business, and company perspectives.
- Create, implement, and facilitate manager training based on data analysis and focused on improving overall people leadership skills.
- Integrate and partner with HR colleagues across various teams to implement solutions and help scale the business.
- Partner closely with People Team partners on strategy and execution.
- Plan, execute, and evaluate complex assignments that have an impact.
- Act as a liaison between employees, managers, and management to address and resolve workplace and performance issues.
- Promote knowledge sharing and best practices across the organization.
- Advise and partner with business leaders to support a robust and clear performance management program.
- Build collaborative working relationships and support PX team engagement activities.
- Support organizational change initiatives by ensuring clear communication and alignment with company culture and values
- Conduct investigations and advise on employee complaints and grievances.
- Support performance management, proactive and reactive as needed, lead employment actions and support manager in conversation
- Manage the accommodations process with employees, managers, and third-party administrators.
- Shared ownership of (with Sr. ERBP, Member Support) the development of HR policies and practices and the employee handbook
- Promote understanding and compliance with company policy and employment laws through coaching, presentations, and training.
- Partner with Governance, Risk, and Compliance (GRC) team and Legal team to ensure regulatory compliance.
- Research and explain employment laws and legal affairs to managers, supervisors, and employees.
- Collaborate with legal counsel and departments in negotiations with employees and contractors.
- Ability to travel 10% of the time as needed
- Perform other related duties as assigned.
Ideal Qualifications
The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of these qualifications.
- Demonstrated consultative/credibility assessment skills
- A background of at least 5+ years experience in Human Resources, Employee Relations, HR compliance, consulting, or related areas at innovative companies with outstanding People functions
- In depth knowledge of employment laws, including ADA required
- In depth/Strong knowledge of HR compliance expectations and impact on talent management actions and investigative outcomes
- Experience developing and/or facilitating manager training on HR topics
- Ability to proactively share a point of view, appropriately challenge assumptions, and take initiative
- Ability to work collaboratively, lead and influence at all levels within the organization, and make decisions while keeping partners and leaders informed
- Proven ability to manage conflict/challenge thinking
- Ability to assess sensitive and complex employee relations issues in a confidential, objective, and systematic manner
- Demonstrated problem-solving and decision-making skills
- Demonstrated strong written/verbal communication and facilitation/presentation skills
- Strong demonstrated leadership experience; proven experience with building team and developing others
- Proficient with Google Suite or related software
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.
ID.me
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Company Size
1001-5000
Markets
