Employee Relations Advisor at HeliosX

At HeliosX, we are on a mission to revolutionize healthcare by making it faster, more accessible, and truly personalized for everyone. Our journey began in 2013 when our founder, Dwayne D’Souza, identified a clear need for technology-driven medication access. Since then, we have achieved remarkable growth through innovation and a disciplined approach, reaching profitability without any external funding. Today, we are proud to support millions of customers through trusted brands like MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. With our global revenue tripling between 2023 and 2024, we are now looking to expand our reach into new territories and further solidify our position as a world-leading healthcare partner. We are seeking a dedicated Employee Relations Advisor to join our team and help us build a supportive, high-performing environment as we continue our rapid growth.

Key outcomes

• Manage the full lifecycle of employee relations cases, including disciplinary, grievance, performance, and absence management, ensuring outcomes are fair and consistent.
• Conduct thorough investigations in alignment with company policies and industry best practices.
• Maintain and update our internal ER policies to ensure ongoing legal compliance and operational clarity.
• Oversee the probation process by implementing structured assessments and supporting managers in performance-related decision-making.
• Design and deliver engaging training sessions for managers to build their confidence in handling complex people matters.
• Track global casework trends and provide actionable insights to leadership to drive proactive organizational improvements.

Requirements

• Extensive experience in an Employee Relations or People Advisory role, ideally within a fast-paced, global organization.
• Comprehensive knowledge of ER processes, policies, and best practices across multiple jurisdictions.
• Proven ability to conduct investigations and manage casework with a pragmatic and balanced approach.
• Strong capability in delivering training and coaching to management teams.
• Excellent analytical skills, with the ability to report on case trends and identify patterns.
• Exceptional communication skills and the ability to manage stakeholders effectively.
• Fluency in English.
• Ability to work in a hybrid capacity, based in either Royal Leamington Spa or London, with travel between these locations approximately two days per month.

Compensation

We offer a competitive package designed to support your well-being and professional growth. Benefits include:

• Generous equity compensation with significant potential.
• Paid time off, including 25 days of holiday plus bank holidays.
• Comprehensive medical, dental, and vision insurance.
• A dedicated home office budget to ensure your workspace is comfortable and effective.
• An annual learning budget to support your professional development.
• Access to additional perks such as enhanced parental leave, a cycle-to-work scheme, an electric car scheme, and free company products.

How to apply

If you are passionate about improving healthcare access and have the expertise to help us foster a positive, compliant, and high-performing workplace, we would love to hear from you. Please submit your application to join our team and help us shape the future of global health.