Director, Recruiting Operations at Veterinary Emergency Group (VEG)

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they can feel empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 certified Great Place to Work®.

THE JOB

VEG is hiring a Director of Central Enablement to drive the strategy and execution of the Talent team. At VEG, we find a way to say YES—and this role is about designing the systems, processes, and data-driven insights that make the unexpected possible. Leading a small but experienced team, this person will set the vision for optimizing recruiting technology, streamlining operations, and leveraging data to enable smarter, more efficient hiring. With a focus on both strategy and execution, this leader will build scalable solutions that enhance the hiring experience, support business growth, and ensure VEG’s recruiting engine is built for the future.

WHAT YOU’LL DO

• Strategic Planning: Provide thought partnership to the Talent Leadership Team, driving strategic problem-solving and ensuring the development and execution of a clear strategy across teams, processes, and stakeholders. 
• Stakeholder Management and Collaboration: Build and maintain relationships with key internal and external stakeholders, ensuring alignment, collaboration, and shared success. 
• Operational Excellence: Ensure world-class processes across the Talent ecosystem by driving effective change management, tracking OKRs, and facilitating seamless team operations. Additionally, support the daily organization of the Talent team to optimize workflow and efficiency.
• Team Leadership and Development: Lead and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Data, Metrics, and Insights: Ensure Talent data is collected, synthesized, and translated into actionable insights to inform decision-making and drive continuous improvement.
• Technology and System Management: Oversee the Talent technology ecosystem, managing system selection, integrations, vendor relationships, and compliance with security standards.

WHAT YOU NEED

• 6+ years of experience in Strategy and Operations, with a strong preference for a Talent background
• 2+ years of experience leading and managing high-performing teams with a proven track record of success 
• 5+ years of strategic project management experience, working with stakeholders at all levels of the business to translate strategy into simple, scalable and measurable processes
• A track record of implementing new technology within and across teams (ATS, CRM, HRIS preferred)
• Experience building and iterating comprehensive metrics (Excel/Google Sheets required; Tableau preferred)
• A bachelor’s degree 
• Ability to work from our White Plains, NY office four days per week

HOW WE INVEST IN YOU

• Competitive compensation ($160,000 - $200,000 annual compensation), and generous 401K match
• Comprehensive health and wellness benefits, and access to free therapy or counseling
• Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
• Unlimited PTO to use for vacation or sick days - however you need it! 
• Generous referral rewards, so our awesome people can bring in more awesome people.
• And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!
• Company laptop and a monthly cell phone reimbursement

BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ 

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

DEI
At VEG, diversity is a strength that fuels innovation and compassion. Our mission is “Helping people and their pets when they need it most”—and we do that best when VEGgies feel valued, respected, and empowered to bring their authentic selves to work. We’re committed to building a culture that reflects the communities we serve, where different perspectives are celebrated, voices are heard, and everyone has equitable opportunities to grow. Saying yes to VEG means helping us become the world’s veterinary emergency company, together.