Director of Product at Close

Are you looking to make a significant impact at a profitable, bootstrapped company that values autonomy and thoughtful work? At Close, we are a team of about 90 people dedicated to supercharging sales productivity for startups and SMBs through our modern, all-in-one CRM. We are looking for a passionate leader to join our remote-first culture and help us continue delivering exceptional software to over 6,000 businesses.

What you bring

As our Director of Product, you will lead our product development efforts, overseeing both our Product Management and Product Design teams. This full-time, remote role requires a strategic thinker who can bridge the gap between long-term vision and high-quality execution. You will report directly to our VP of Product and Engineering and serve as a key member of our senior leadership team. Your primary responsibilities will include the following:

• Customer Development: Deeply understand our users' motivations and business challenges while setting processes that keep our entire team focused on solving real customer problems.
• Product Roadmap Development: Define our product strategy and vision, managing the roadmap from initial concept through delivery while balancing iterative improvements with creative new features.
• Team Management: Lead, mentor, and grow our Product Management and Product Design teams, fostering a culture of radical candor and high performance.

Requirements

We are looking for a candidate who possesses a blend of strong leadership skills and hands-on product experience. You must have at least 3 years of experience in a product leadership role and a minimum of 6 years of experience shipping high-quality products, ideally within a B2B SaaS environment. You should be highly analytical, comfortable using data to drive decision-making, and possess a critical eye for design and functionality. Proficiency in English is required, and you must be based in the United States, as this role involves occasional travel for team meetups and customer visits.

What we offer

We believe in supporting our team members both professionally and personally through a comprehensive benefits package. We offer a culture that prioritizes deep work, asynchronous communication, and a healthy work-life balance. Our benefits include:

• Remote work environment.
• 401k matching at 6%.
• Paid time off, including 5 weeks of vacation, a winter holiday break, and additional tenure-based leave.
• Medical, dental, and vision insurance with an HSA option.
• Flexible hours to help you manage your own schedule.
• Professional development support and tuition reimbursement.

How to Apply

If you are ready to help us shape the future of sales software, we would love to hear from you. Please submit your application through our portal by answering the provided questions thoughtfully. We value authentic communication, so we ask that you avoid using AI tools when completing your responses. We look forward to learning more about your experience and your unique perspective.