Director of Product at Close

At Close, we are on a mission to supercharge sales productivity for small, scaling businesses. We are a profitable, bootstrapped company with a team of about 90 people who value autonomy and meaningful impact. We have spent years perfecting a communication-focused CRM that serves over 6,000 businesses, and we are looking for a visionary leader to help us reach our next stage of growth.

Role at a glance

We are seeking an experienced Director of Product to join our senior leadership team on a full-time basis. This is an executive-level position where you will oversee our product management and design teams. While we are a global company, this specific role requires you to be based in the United States. You will work in a remote environment, collaborating asynchronously with a team that values deep work and thoughtful execution.

Your impact

• Drive customer development by deeply understanding user motivations and business contexts, while establishing processes that keep our entire product team focused on solving real customer problems.
• Lead product roadmap development by defining our long-term strategy and vision, ensuring our goals align with business objectives like increasing net revenue retention.
• Manage and mentor our product management and design teams, fostering a culture of excellence, professional growth, and high-quality software delivery.

What you'll need

• At least 3 years of experience in a product leadership or management role.
• A minimum of 6 years of experience shipping high-quality products, ideally within a B2B SaaS environment.
• Strong proficiency in analytics and metrics to inform strategic decisions and define success.
• A critical eye for design and product function, with a passion for continuous improvement.
• Fluency in English and the ability to travel occasionally for team meetups and customer visits.

Perks and compensation

• Remote work flexibility with a choice between a standard 5-day work week or a 4-day work week at 80% pay.
• Comprehensive medical, dental, and vision insurance, including an HSA option.
• 401k matching at 6%.
• Generous paid time off, including 5 weeks of vacation, a winter holiday break, and additional days for every year of service.
• A 1-month paid sabbatical every 5 years.
• Paid parental leave and a dependent care FSA.