Director of Product Strategy and Operations at ActiveCampaign

At ActiveCampaign, we are dedicated to empowering small teams to achieve big results through our intelligent marketing automation platform. With customers in over 170 countries, we provide the essential tools for personalized marketing, transactional emails, and CRM interactions. Our mission is to fuel growth for businesses worldwide, and we take pride in our inclusive, multicultural culture that values diverse perspectives as the engine of our innovation.

The role

We are looking for a Director of Product Strategy and Operations to join us in a full-time, remote capacity. This is a high-impact leadership role for an experienced professional who will act as a trusted advisor to our CPO and CTO. You will be instrumental in bridging the gap between our product and engineering teams, ensuring that our operational processes are as sharp as our strategic vision.

Core responsibilities

• Lead the annual and quarterly strategic planning cycles to ensure our product and engineering roadmaps are perfectly aligned with broader company goals.
• Design and maintain robust operational frameworks that increase transparency, efficiency, and accountability across the entire organization.
• Serve as a key partner to executive leadership by synthesizing complex data into clear, actionable insights that drive high-level decision-making.

Skills and experience

To be successful in this role, you should bring a blend of strategic foresight and hands-on operational execution. We are looking for the following qualifications:

• At least 5 to 7 years of experience in strategy, operations, or project management, ideally within a product or engineering environment.
• Strong analytical skills with a proven ability to solve complex problems and distill them into simple, actionable plans.
• Exceptional communication skills, allowing you to influence stakeholders and simplify complex ideas for diverse audiences.
• A proactive, self-starting mindset with the ability to thrive in ambiguous, high-growth settings.
• Fluency in English is required for this position.

Compensation and benefits

We believe in supporting our team members both inside and outside of the office. Our benefits package is designed to foster long-term growth and well-being:

• A generous 401(k) matching program with immediate vesting.
• Flexible paid time off to ensure you have the time you need to recharge.
• Comprehensive remote work support to help you build an effective home office.
• Dedicated access to professional development resources, including LinkedIn Learning, to help you advance your career.

How to apply

If you are passionate about helping small businesses succeed and thrive in a collaborative, mission-driven environment, we would love to hear from you. Please submit your application to join our team and help us continue building the future of marketing automation.