The Director of IT, as a Senior Engineer and Technology Strategist, is integral to driving technological excellence within SAR Academy. Responsible for overseeing the Help Desk, hardware maintenance, and software management, this position combines technical expertise with strategic vision. Tasks range from managing school infrastructure and hardware budgets to fostering vendor relationships and implementing innovative IT solutions. Additionally, the role supports creative initiatives like video production and live streaming, ensuring seamless integration and optimization across all technology platforms. As a key collaborator, reporting to the Director of Technology, the Director of IT plays a crucial role in advancing the institution's technological capabilities and strategic objectives.
Responsibilities
Help Desk and Technical Support:Manage Help Desk and Assign Tasks to Appropriate AgentSupport all technical aspects of the business office operationsTechnical support and solutions for the business office, ensuring seamless operationsEffectively troubleshoot under pressure, minimizing operational disruption and aligning with strategic technology goalsMaintain and update accounts and troubleshoot systems including Zoom, Adobe, Microsoft, and all educational softwareCollaboration with Production TeamOnboard and Offboard faculty and staff in regard to their accountsInfrastructure and Hardware Management:Manage and Maintain School Hardware, including the physical aspect of the network (ports, wires, servers)Maintenance of Technology Infrastructure Throughout the School, Including SMART IFP, Network Equipment, A/V Equipment, IP Phones, Printers, and Other EquipmentPrinter Management and MaintenanceRoutine Maintenance and Repairs of Desktops, Laptops, and iPadsMaintain and Consistently Update Hardware InventoryImplement Systems for Tracking Hardware AssetsPlan for End-of-Life Hardware Disposal and ReplacementDevices for Student 1:1 iPad Program and Faculty 1:1 Laptop ProgramBudgeting and Procurement:Manage and Collaborate on Budget Planning for Hardware and Technical InfrastructureMaintenance and Documentation of Budget, Including Procurify SubmissionsVendor and Contract Management:Evaluate, Select, and Manage Relationships with Technology Vendors, including negotiating contracts, finding new vendors, and following up with new projectsInterface with Technology Consultants and VendorsSystems and Software Management:Support Valcom PA System and Zoom Phone SystemMake Recommendations and Implement Network Infrastructure ChangesDocument Hardware and Software Standards, Policies, and ProceduresConfiguration, management, and deployment of Apple devices (iOS and macOS) using JAMFConfigure and manage Valcom PA SystemConfigure and manage Zoom Phone SystemiBoss (Filter) configuration, management, and deploymentImplement and enforce security policies, device configurations, and application installationsCollaborate with the team to administer Google Workspace via Google Admin ConsoleStrategic Planning and Development:Manage IT TeamCreate Technology Documentation and Tutorials for the school and Help DeskStrategize IT migration as neededIdentify potential areas for technology improvement around the school and implement themSupport technical aspects of live streams, including sports games after school hours as well as in-school live stream eventsVideo Production and Audio-Visual Systems supportCreative Office Technology SetupsMedia Equipment TroubleshootingRequirements
Takes a collaborative approach to leadership and a commitment to teamworkProvides strategic direction with regard to enterprise-wide technologyUnderstands networking protocols and the ability to analyze existing network infrastructure in an effort to apply best practices and implement possibleability to strategize IT migration, as neededAbility to interface with a variety of constituents in developing and implementing a strategic vision for administrative and educational computing.Ability to identify potential areas where existing technology policies and procedures require change or where new ones need to be developed in order to adhere to future technology standards and concepts.Is detail-oriented and takes a strategic approach to workload prioritiesUnderstands the role of technology in education and the needs of teachers and educational staffCan be available and participate in system repairs and implementations that must be done during non-business hoursHas a high level of energy, patience, empathy, and understanding in meeting the overall needs of all technology users in the schoolsExperience with Mac iOS, 1:1 iPad environment, Google Apps, Google Admin ConsoleExperience in iPad and Mac deployment using Jamf or a similar MDMB.S. or B.A. degree in Computer Science or related major. Advanced degrees or certifications in programs such as Jamf, Google, etc. are a plusMinimum of 5 to 7 years in Information Technology capacity in a school environmentThis 12-month, full-time position in the Technology Department offers a comprehensive benefits package and a salary commensurate with experience.
About SAR:
SAR Academy is a Modern Orthodox co-educational nursery through grade 8 day school located in Riverdale, NY. We are dedicated to the belief that every child possesses a divine spark, has unique worth as an individual and should be encouraged to achieve according to his or her ability. Our warm environment promotes confidence, creativity and enthusiasm for learning. In our approach to academics, we nurture students to develop intellectual curiosity, critical thinking skills and a lifelong love of both Torah and Secular studies.
