Digital Experience Senior Engineer at OVO Energy

Role OVO-View

Team: Enterprise Security and Platforms

Salary banding:  £53,550 - £70.950

Working pattern: Full-Time

Reporting to: Brett Marshbanks - Senior Digital Experience Manager 

Sponsorship: Unfortunately we are unable to offer sponsorship for this role

This role in 3 words: Optimising Digital Workspace

Top 3 qualities for this role: Problem-solver, Collegiate, Thorough

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

This role in a nutshell:

You drive technical strategy and operations for digital experience platforms- focussed on achieving the best technical outcomes to meet colleague needs, financial targets and external industry innovation. 

You are a senior engineer within a squad of specialists and engineers - providing technical mentorship to others in the team and leading collaborative problem solving to complex colleague experience challenges.

As a team our goals are to optimise cost-to-serve and ensure that a backlog of training, workflow and integration development and configuration is aligned with the digital experience requirements of over 10,000 people delivering plan zero.

 

Your key outcomes will be to:

• Build a deep understanding of current and future internal stakeholder needs.
• Lead technical standards within the Digital Experience landscape - in alignment with security and architecture frameworks. This includes a focus on:
• Monitoring and alerting
• Re-usability of features
• Technical estimation
• Testing and Quality Assurance
• Technical / Product Debt
• Operational integration
• Contribute to the roadmap and architecture design of internal tooling across the full lifecycle of digital experience.
• Identify solutions to technical problems that balance effort and reward for the highest impact across all stakeholders.
• Collaborate across OVOTech teams (and with Finance and Procurement) to contribute to build vs buy recommendations for relevant parts of our digital experience.
• Determine the design and approach to integrating digital experience capabilities into other internal applications as needed.
• Contribute to and collaborate with the Ovo Engineering Community within and outside the department

 

Current product portfolio. 

• Google Workspace and Slack
• Microsoft Office
• Mobile device management (Mosyle and Intune)
• Remote device management (NinjaOne)
• Colleague device fulfilment (Novatech)
• Hardware Inventory Management
• Software Inventory Management (Flexera)
• Other collaboration (Miro, 1Password …)
• Workplace technology support (SPOR, Envoy)
  
  

You’ll be a successful Digital Experience Senior Engineer at OVO if you…

• Communicate - You are able to effectively communicate with technical and non-technical stakeholders, explaining complex concepts in very simple terms. You communicate openly, friendly and professionally with colleagues and ensure everyone in the team feels included and listened to
• Are an expert problem solver -. You will have a strong understanding of technical systems & platforms and experience building and maintaining productivity tools for internal users that have a customer-centric objective. You are resilient in the face of complex technical challenges.
• Have a growth mindset - you will shape a positive culture focused on continuous improvement for the cross-functional team. Contributing to an inclusive environment that engages in productive debate, rewards curiosity in understanding the business problems we’re trying to solve, and reinforces accountability to outcomes.

Let’s talk about what’s in it for you

We’ll pay you between £53,550 - £70.950, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..