DevOps Engineer
On-site
Full Time
#Engineering
#AWS
#Heroku
#CI CD Pipelines
#Compliance
#Observability
#IT Operations
#Terraform
#Ansible
#Prometheus
#Python
Thena is transforming how businesses connect with their customers by blending the power of AI with real-time messaging platforms like Slack. Since our founding in 2022, we have become the top-ranked platform on G2 for live support and ticket response, earning the trust of industry leaders like Etsy, Mixpanel, and Sprig. Backed by heavyweights like First Round Capital and Lightspeed, we are building a future where customer communication is unified and simple. We are looking for a talented engineer to help us scale our infrastructure and keep our systems running at their best.
Role at a glance
We are seeking a Senior DevOps Engineer to join our team on a full-time basis. This is an on-site position based in India, where you will play a critical role in maintaining our cloud environment and optimizing our development lifecycle.
Your impact
- You will architect and manage our cloud infrastructure on AWS while designing robust CI/CD pipelines to accelerate our deployment cycles.
- You will take ownership of our security and compliance standards, specifically ensuring our infrastructure remains fully aligned with SOC2 requirements.
- You will build comprehensive observability across our systems, using tools like Prometheus to ensure proactive monitoring and rapid troubleshooting.
What you'll need
- At least 3 years of hands-on experience in a dedicated DevOps role.
- Deep technical proficiency with AWS cloud services and a strong grasp of IT operations.
- Experience with infrastructure as code tools such as Terraform or Ansible.
- Strong scripting skills in Python or Bash to automate and streamline internal processes.
- A proactive mindset with the ability to solve complex problems under pressure and communicate effectively in English.
Perks and benefits
- Comprehensive health insurance coverage for you and your family.
- ESOPs that allow you to share in our long-term growth and success.
- A generous learning budget to support your professional development and skill growth.
- Access to mental wellness programs and high-end hardware to help you do your best work.
