Desktop Support Co-op
Hybrid
Internship
#Operations
#Technology
#Windows 10
#apple
#Linux
#iOS
#Android
#Active Directory
#Group Policy
#Hyper V
#VMWare
Magnet Forensics is a global leader in digital investigative software, helping customers acquire and analyze evidence from computers, smartphones, and IoT devices to protect communities and countries. As we continue to innovate our end-to-end DFIR solutions, we are looking for a Desktop Support Co-op to join our team in Canada for a hybrid internship.
Responsibilities
- Monitor IT systems daily to ensure integrity and availability, including reviewing application logs and verifying scheduled backups.
- Install, configure, and maintain desktop hardware and software while analyzing systems for potential issues.
- Manage user accounts, including additions, removals, and password resets.
- Maintain endpoint security and monitor for potential security threats.
- Document internal procedures and system configurations.
- Collaborate with team members on technical issues, providing timely updates and follow-through.
- Perform necessary system updates, audits, and configuration changes.
Must-haves
- Proficiency with Windows 10, Apple OSX, Linux, iOS, and Android.
- Experience with Active Directory, Group Policy, and Directory Services/LDAP.
- Knowledge of virtualization technologies such as Hyper-V and VMware.
- Understanding of storage technologies like SAN and NFS.
- Familiarity with security technologies, including endpoint software and MDM.
- Knowledge of networking fundamentals, including TCP, routing, switching, and firewalls.
- Experience with web application environments and relational databases like SQL Server, Postgres, or MySQL.
- Strong verbal and written communication skills with the ability to work effectively in a team.
- Fluency in English.
- Flexibility to work non-standard hours when required.
Benefits
- Hybrid work environment.
Magnet Forensics
7 views
Company Size
251-500
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