Cybersecurity Operations Center Analyst at New York ISO

At the New York Independent System Operator, we manage the reliable flow of electricity across more than 11,000 miles of high-voltage transmission lines. We apply advanced technology to operate competitive wholesale electricity markets and plan for the future of the state's energy grid. Our Information Technology department is currently looking for a dedicated professional to join our team and help protect the critical infrastructure that powers New York.

What is this role?

We are seeking a Junior Cybersecurity Operations Center Analyst to join us on a full-time basis. This is a vital role within our Cybersecurity Operations Center, which provides continuous, around-the-clock security monitoring for our computing environments. Because our mission requires constant vigilance, you will work in a rotating shift schedule to ensure we maintain 24/7 coverage of our systems. This position is based in the United States and offers a hybrid work arrangement.

What will you do?

• Monitor security logs and analyze data trends to identify, investigate, and respond to potential cyber threats or intrusion attempts in real time.
• Maintain detailed documentation of all security activities and incident responses using our internal case management and ticketing systems.
• Conduct threat and vulnerability research while collaborating with other IT groups to ensure the security and integrity of our network infrastructure and applications.

What makes you a great fit?

To succeed in this role, you should have at least one year of experience in a cybersecurity or related technical position. We are looking for someone who holds a Bachelor’s degree in Information Security, Computer Science, or a similar field, though we will consider applicants with significant equivalent industry experience. You should be comfortable communicating complex security concepts to both technical and non-technical stakeholders.

Key skills and qualifications include:

• Proficiency with SIEM platforms, network security, and TCP/IP protocols.
• A strong understanding of security methodologies, firewall management, and intrusion detection systems.
• Experience with Microsoft Office and the ability to interpret technical instructions and documentation.
• Excellent interpersonal skills, a high level of attention to detail, and the ability to prioritize tasks in a fast-paced environment.
• Bonus points if you have experience with operating system administration, network routing protocols, or hold a DHS Secret Clearance.

What's in it for you?

We offer a salary range of $76,200 to $127,200 USD. Beyond compensation, we are committed to supporting your professional growth and well-being through a robust benefits package:

• Hybrid and remote work options to provide better balance.
• Comprehensive medical, dental, and vision insurance.
• 401k retirement planning.
• Generous paid time off and flexible hours.
• Support for your career through professional development opportunities and tuition reimbursement.