Customer Service Representative at Health Plans, Inc.

We are currently looking for a Customer Service Representative to join our team in a full-time, hybrid capacity. At Health Plans, Inc., we combine the stability of a company with over 40 years of industry experience with an entrepreneurial, forward-thinking spirit. As a third-party administrator, we provide essential health and benefit solutions to employers nationwide. We pride ourselves on being a mission-driven organization that values integrity, compassion, and dedication, and we are eager to find someone who is motivated to make a genuine impact.

Responsibilities

• Collaborate effectively with your teammates to achieve our collective company goals.
• Maintain high standards for quality and production while resolving customer inquiries.
• Utilize our internal systems and technology tools to provide efficient and accurate support for our clients.

Requirements

• A High School Diploma or an equivalent level of education.
• Between 1 and 2 years of professional experience in customer service, specifically involving the use of multiple computer systems.
• Strong communication skills, allowing you to interact with others in a professional and pleasant manner.
• A proven ability to handle sensitive information with strict confidentiality.
• Excellent organizational skills, including the ability to work independently, prioritize tasks, and meet established deadlines.

What we offer

We believe in supporting the well-being of our employees and their families through a comprehensive benefits package. Our perks include:

• Medical, dental, and vision insurance coverage.
• A 401(k) retirement plan and profit-sharing opportunities.
• Flexible hybrid work arrangements to support your work-life balance.
• Generous paid time off.
• Access to an employee assistance program.
• Ongoing professional development and education assistance to help you grow your career.