Customer Sales Advisor at GoFibre

At GoFibre, we are on a mission to bridge the digital divide by bringing high-speed, full-fibre broadband to rural communities across Scotland and the north of England. We believe that everyone deserves the same connectivity as those in major cities, and we are committed to achieving this while maintaining environmental consciousness and creating lasting social value. As we continue to secure investment and expand our infrastructure, we are looking for passionate individuals to join our growing family and help us connect hundreds of thousands of homes and businesses to the future of digital communication.

The role

We are seeking a Customer Sales Advisor to join our team on a full-time, on-site basis in Edinburgh. This is a mid-level position designed for a motivated professional who thrives in a fast-paced environment. You will be part of a collaborative culture where we value innovation, resilience, and supporting one another as we tackle the challenges of a rapidly evolving industry.

Core responsibilities

• Execute high-volume outbound cold calls to prospective customers to introduce our broadband packages.
• Engage with potential clients to understand their specific needs, handle objections with confidence, and successfully close sales.
• Maintain accurate records of all customer interactions and ensure consistent follow-up on leads to meet and exceed individual sales targets.

Skills and experience

To be successful in this role, you should possess the following qualifications and attributes:

• Proven professional experience in cold calling and outbound sales environments.
• Exceptional communication skills with the ability to build rapport quickly and persuade others effectively.
• A target-driven mindset paired with the resilience to handle objections and the self-motivation to maintain a high level of activity.
• Fluency in English.

Compensation and benefits

We offer a base salary of 57000 GBP. In addition to your compensation, you will have access to a comprehensive benefits package designed to support your health and professional growth:

• Paid time off to ensure you maintain a healthy work-life balance.
• Comprehensive medical insurance.
• Access to an employee assistance program for personal and professional wellbeing support.

How to apply

If you are ready to help us transform connectivity and grow your career within a supportive, ambitious team, we would love to hear from you. Please submit your application to be considered for this opportunity, and we look forward to discussing how your skills and drive can contribute to the continued success of GoFibre.